International Journal of Services and Operations Management
- Editor in Chief
- Prof. Angappa Gunasekaran
- ISSN online
- 1744-2389
- ISSN print
- 1744-2370
- 12 issues per year
- CiteScore 1.3 (2024)
Globalisation of market and operations places tremendous pressure on productive management of services and manufacturing enterprises. Services are increasingly important in today's developed economies. Nevertheless, manufacturing plays a major role in national economies and is essential for the survival of service organisations. Considering the globalisation of services and manufacturing, a journal focusing on global perspective of operations management is of paramount importance. IJSOM focuses on new strategies, techniques and technologies for improving productivity and quality in both manufacturing and services.
IJSOM is an Open Access-only journal and article processing charges (APCs) apply.
Topics covered include
- Operations strategy in services/manufacturing, SMEs
- Designing service/manufacturing enterprises, virtual enterprises
- Value chain perspectives
- Service blue printing
- Service delivery process, performance measures/metrics
- Managing capacity
- Managing and measuring quality
- Information technology, MRP, ERP
- Human resources
- Production planning and control, scheduling, JIT
- Lean/agile production
- Supply chain/inventory management
- Product and process design
- E-commerce and operations
- Location and facility planning
Objectives
The main objectives of IJSOM are to promote research and practice of new strategies, techniques and technologies for improving the organisational competitiveness of both service and manufacturing industries around the world. IJSOM aims to help professionals working in the field of services and operations management, academic educators, industry consultants, and practitioners to contribute, to disseminate and to learn from each other's work. The global dimension is emphasised to overcome cultural and national barriers and to meet the accelerating technological changes and changes in global economy. IJSOM aims to act as a forum for exchanging innovative ideas and sharing research and practical experiences in services and operations management. IJSOM will publish high quality articles in all areas of manufacturing and service operations management.
Readership
IJSOM is a forum to help professionals, academics, researchers, practitioners and policy makers, working in the field of services and operations management, to discuss the important ideas, concepts and disseminate information and to learn from each other's work.
Contents
IJSOM publishes original papers, review papers, technical reports, case studies, conference reports, management reports, book reviews, notes, commentaries, and news. IJSOM will also publish paper addressing simulation and mathematical models. Special Issues devoted to important topics in services and operations management will occasionally be published.
Browse issues
2025 Vol.51 No.42025 Vol.51 No.32025 Vol.51 No.22025 Vol.51 No.12025 Vol.50 No.5
2025 Vol.50 No.42025 Vol.50 No.32025 Vol.50 No.22025 Vol.50 No.12024 Vol.49 No.5
2024 Vol.49 No.42024 Vol.49 No.32024 Vol.49 No.22024 Vol.49 No.12024 Vol.48 No.5
2024 Vol.48 No.42024 Vol.48 No.32024 Vol.48 No.22024 Vol.48 No.12024 Vol.47 No.42024 Vol.47 No.32024 Vol.47 No.22024 Vol.47 No.1 Free Access2023 Vol.46 No.42023 Vol.46 No.32023 Vol.46 No.22023 Vol.46 No.12023 Vol.45 No.42023 Vol.45 No.32023 Vol.45 No.22023 Vol.45 No.12023 Vol.44 No.42023 Vol.44 No.32023 Vol.44 No.22023 Vol.44 No.12022 Vol.43 No.42022 Vol.43 No.32022 Vol.43 No.22022 Vol.43 No.12022 Vol.42 No.42022 Vol.42 No.32022 Vol.42 No.22022 Vol.42 No.12022 Vol.41 No.42022 Vol.41 No.32022 Vol.41 No.1/22021 Vol.40 No.42021 Vol.40 No.32021 Vol.40 No.22021 Vol.40 No.12021 Vol.39 No.42021 Vol.39 No.32021 Vol.39 No.22021 Vol.39 No.12021 Vol.38 No.42021 Vol.38 No.32021 Vol.38 No.22021 Vol.38 No.12020 Vol.37 No.42020 Vol.37 No.32020 Vol.37 No.22020 Vol.37 No.12020 Vol.36 No.42020 Vol.36 No.32020 Vol.36 No.22020 Vol.36 No.12020 Vol.35 No.42020 Vol.35 No.32020 Vol.35 No.22020 Vol.35 No.12019 Vol.34 No.42019 Vol.34 No.32019 Vol.34 No.22019 Vol.34 No.12019 Vol.33 No.42019 Vol.33 No.32019 Vol.33 No.22019 Vol.33 No.12019 Vol.32 No.42019 Vol.32 No.32019 Vol.32 No.22019 Vol.32 No.12018 Vol.31 No.42018 Vol.31 No.32018 Vol.31 No.22018 Vol.31 No.12018 Vol.30 No.42018 Vol.30 No.32018 Vol.30 No.22018 Vol.30 No.12018 Vol.29 No.42018 Vol.29 No.32018 Vol.29 No.22018 Vol.29 No.12017 Vol.28 No.42017 Vol.28 No.32017 Vol.28 No.22017 Vol.28 No.12017 Vol.27 No.42017 Vol.27 No.32017 Vol.27 No.22017 Vol.27 No.12017 Vol.26 No.42017 Vol.26 No.32017 Vol.26 No.22017 Vol.26 No.12016 Vol.25 No.42016 Vol.25 No.32016 Vol.25 No.22016 Vol.25 No.12016 Vol.24 No.42016 Vol.24 No.32016 Vol.24 No.22016 Vol.24 No.12016 Vol.23 No.42016 Vol.23 No.32016 Vol.23 No.22016 Vol.23 No.12015 Vol.22 No.42015 Vol.22 No.32015 Vol.22 No.22015 Vol.22 No.12015 Vol.21 No.42015 Vol.21 No.32015 Vol.21 No.22015 Vol.21 No.12015 Vol.20 No.42015 Vol.20 No.32015 Vol.20 No.22015 Vol.20 No.12014 Vol.19 No.42014 Vol.19 No.32014 Vol.19 No.22014 Vol.19 No.12014 Vol.18 No.42014 Vol.18 No.32014 Vol.18 No.22014 Vol.18 No.12014 Vol.17 No.42014 Vol.17 No.32014 Vol.17 No.22014 Vol.17 No.12013 Vol.16 No.42013 Vol.16 No.32013 Vol.16 No.22013 Vol.16 No.12013 Vol.15 No.42013 Vol.15 No.32013 Vol.15 No.22013 Vol.15 No.12013 Vol.14 No.42013 Vol.14 No.32013 Vol.14 No.22013 Vol.14 No.12012 Vol.13 No.42012 Vol.13 No.32012 Vol.13 No.22012 Vol.13 No.12012 Vol.12 No.42012 Vol.12 No.32012 Vol.12 No.22012 Vol.12 No.12012 Vol.11 No.42012 Vol.11 No.32012 Vol.11 No.22012 Vol.11 No.12011 Vol.10 No.42011 Vol.10 No.32011 Vol.10 No.22011 Vol.10 No.12011 Vol.9 No.42011 Vol.9 No.32011 Vol.9 No.22011 Vol.9 No.12011 Vol.8 No.42011 Vol.8 No.32011 Vol.8 No.22011 Vol.8 No.12010 Vol.7 No.42010 Vol.7 No.32010 Vol.7 No.22010 Vol.7 No.12010 Vol.6 No.42010 Vol.6 No.32010 Vol.6 No.22010 Vol.6 No.12009 Vol.5 No.62009 Vol.5 No.52009 Vol.5 No.42009 Vol.5 No.32009 Vol.5 No.22009 Vol.5 No.12008 Vol.4 No.62008 Vol.4 No.52008 Vol.4 No.42008 Vol.4 No.32008 Vol.4 No.22008 Vol.4 No.12007 Vol.3 No.42007 Vol.3 No.32007 Vol.3 No.22007 Vol.3 No.12006 Vol.2 No.42006 Vol.2 No.32006 Vol.2 No.22006 Vol.2 No.12005 Vol.1 No.42005 Vol.1 No.32005 Vol.1 No.22005 Vol.1 No.1IJSOM is indexed in:
- Scopus (Elsevier)
- Academic OneFile (Gale)
- CAB Abstracts - Agriculture and International Development Indexes
- CAB Animal Sciences
- CAB Abstracts - Environmental Sciences Indexes
- CAB Abstracts - Human Sciences Abstracts
- CAB Abstracts - Leisure and Tourism Abstracts
- cnpLINKer (CNPIEC)
- Expanded Academic ASAP (Gale)
- OneFile Business (Gale)
- General OneFile (Gale)
- CAB Global Health
- Google Scholar
- Info Trac (Gale)
- Inspec (Institution of Engineering and Technology)
- J-Gate
- International Abstracts in Operations Research
- ProQuest Advanced Technologies Database with Aerospace
- RePEc
IJSOM is listed in:
- National Agency for Evaluation of the University and Research System (ANVUR)
- Cabell's Directory of Publishing Opportunities
Editor in Chief
- Gunasekaran, Angappa, Penn State Harrisburg, USA
(an.gunasekaran
gmail.com)
Associate Editor
- Subramanian, Nachiappan, University of Sussex, UK
Editorial Board Members
- Antony, Jiju, Heriot-Watt University, UK
- Apte, Uday, Southern Methodist University, USA
- Beresford, Anthony, Cardiff University, UK
- Berry, William, Queens University of Charlotte, USA
- Bommer, Michael, Clarkson University, USA
- Buddress, Lee, Portland State University, USA
- Bueno Campos, Eduardo, Universidad Autónoma de Madrid, Spain
- Burns, Neil, Loughborough University, UK
- Chen, Chialin, Queen's University, Canada
- Clegg, Ben, Aston University, UK
- Damien, Paul, The University of Texas at Austin, USA
- Das, Ajay, Baruch College, USA
- Davis, Mark, Bentley College, USA
- Dobson, Gregory, University of Rochester, USA
- Evans, James R., University of Cincinnati, USA
- Eynan, Amit, University of Richmond, USA
- Franceschini, Fiorenzo, Politecnico di Torino, Italy
- Fransoo, Jan, Technische Universiteit Eindhoven, Netherlands
- Gindy, Nabil, University of Nottingham, UK
- Goodwin, Paul, University of Bath, UK
- Hertz, Susanne, Jonkoping International Business School, Sweden
- Hua, Zhongsheng, University of Science and Technology of China, China
- Huchzermeier, Arnd, WHU - Otto-Beisheim Graduate School of Management, Germany
- Kohler, Pierre, Swiss Business School, Switzerland
- Koulamas, Christos, Florida International University, USA
- Li, Shanling, McGill University, Canada
- Lyu, JrJung, National Cheng Kung University, Taiwan, ROC
- Macbeth, Douglas K., University of Southampton, UK
- MacBryde, Jillian, University of Strathclyde, UK
- Mathieu, Richard G., Queens University of Charlotte, USA
- McCarthy, Ian, Simon Fraser University, Canada
- McComb, Sara, Purdue University, USA
- McDermott, Chris, Rensselaer Polytechnic Institute, USA
- Mercieca, Charles, UN-NGO, USA
- Newman, W. Rocky, Miami University, USA
- Olson, David L., University of Nebraska - Lincoln, USA
- Oztekin, Asil, University of Massachusetts Lowell, USA
- Parlar, Mahmut, McMaster University, Canada
- Pentico, David W., Duquesne University, USA
- Pesnel, Eric, ESCP-EAP, France
- Robb, David, Tsinghua University, China
- Rosenthal, Stephen R., Boston University, USA
- Russell, Robert A., University of Tulsa, USA
- Sethuraman, Kannan, University of Melbourne, Australia
- Smith, Marilyn, Winthrop University, USA
- Sum, Chee Chuong, National University of Singapore, Singapore
- Swamidass, Paul M., Auburn University, USA
- Tirtiroglu, Ercan, University of Adelaide, Australia
- Twigg, David, University of Sussex, UK
- Viswanathan, S., Nanyang Technological University, Singapore
- Vonderembse, Mark, University of Toledo, USA
- Zemel, Eitan, New York University, USA
A few essentials for publishing in this journal
- Submitted articles should not have been previously published or be currently under consideration for publication elsewhere.
- Conference papers may only be submitted if the paper has been completely re-written (more details available here) and the author has cleared any necessary permissions with the copyright owner if it has been previously copyrighted.
- Briefs and research notes are not published in this journal.
- All our articles go through a double-blind review process.
- All authors must declare they have read and agreed to the content of the submitted article. A full statement of our Ethical Guidelines for Authors (PDF) is available.
- This is an Open Access-only journal. There is an article processing charge of US $1600 to publish in this journal. You can find more information on Open Access here. Authors who have submitted articles prior to 23 April 2025 will still have a choice of publishing as a standard or an Open Access article.
- All articles for this journal must be submitted using our online submissions system.
- View Author guidelines.
Submission process
Journal news
Gas is the word
2 May, 2025
In a sector as complex and capital-intensive as oil and gas, the decision-making process surrounding supplier selection is pivotal to operational success and long-term competitiveness. Research from Oman's oil and gas sector published in the International Journal of Services and Operations Management (IJSOM) highlights the need for more structured, data-driven approaches to supplier evaluation. This research explores the application of advanced decision-making techniques to improve transparency, reduce risk, and enhance operational efficiency within the industry. At the core of this research is the application of multi-criteria decision-making (MCDM) methods. MCDM methods are analytical tools that can be used to evaluate options based on different, often conflicting, criteria. MCDM is particularly important in this industry where decision-makers must balance factors such as cost, safety, regulatory compliance, past performance, and environmental impact. Conventional supplier-selection methods often rely too heavily on subjective judgement, which can lead to the wrong decisions being made [...]
More details...Eight Inderscience journals announced as open access-only titles
23 April, 2025
We are pleased to announce that the following titles
- International Journal of Business Excellence
- International Journal of Business Innovation and Research
- International Journal of Business Information Systems
- International Journal of Critical Infrastructures
- International Journal of Indian Culture and Business Management
- International Journal of Information and Coding Theory
- International Journal of Services and Operations Management
- International Journal of System of Systems Engineering
are now Open Access-only journals. All accepted articles submitted from 23 April 2025 onwards will be Open Access, and will require an article processing charge of US $1600.
Keep up-to-date
-
Our Blog
-
Join us on Bluesky -
Follow us on X -
Visit us on Facebook
- Our Newsletter (subscribe for free)
- RSS Feeds
- New issue alerts
- Inderscience is a member of publishing organisations including:
-
-
