International Journal of Services and Operations Management  (IJSOM)
ISSN (Online): 1744-2389  -  ISSN (Print): 1744-2370

Published in 8 issues per year  (View Subscription Price)

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Abstracting/Indexing Services and Journal Lists

   Objectives

The main objectives of IJSOM are to promote research and practice of new strategies, techniques and technologies for improving the organisational competitiveness of both service and manufacturing industries around the world. IJSOM aims to help professionals working in the field of services and operations management, academic educators, industry consultants, and practitioners to contribute, to disseminate and to learn from each other’s work. The global dimension is emphasised to overcome cultural and national barriers and to meet the accelerating technological changes and changes in global economy. IJSOM aims to act as a forum for exchanging innovative ideas and sharing research and practical experiences in services and operations management. IJSOM will publish high quality articles in all areas of manufacturing and service operations management.

   Readership

IJSOM is a forum to help professionals, academics, researchers, practitioners and policy makers, working in the field of services and operations management, to discuss the important ideas, concepts and disseminate information and to learn from each other’s work.

   Contents

IJSOM publishes original papers, review papers, technical reports, case studies, conference reports, management reports, book reviews, notes, commentaries, and news. IJSOM will also publish paper addressing simulation and mathematical models. Special Issues devoted to important topics in services and operations management will occasionally be published.

   Subject Coverage

The following are list of topics is not exhaustive but merely indicative of those that would be considered for publication in IJSOM:

• Operations strategy in services and manufacturing
• Designing the service and manufacturing enterprises
• Service and operations management from value chain perspectives
• Service blue printing
• Service delivery process
• Managing capacity in manufacturing and services
• Managing and measuring quality in services and manufacturing
• Information technology in services and manufacturing
• Human resources in services and manufacturing
• Production planning and control
• Just-in-time
• Lean/agile production
• Supply chain management in services and manufacturing
• Product and process design
• E-commerce and operations
• Inventory management
• Scheduling in service and manufacturing enterprises
• Small and Medium Enterprises and their operations management
• Performance measures and metrics in services and manufacturing
• Location and facility planning
• Material Requirements Planning (MRP) and Enterprise Resource Planning (ERP)
• B2B e-Commerce
• Virtual enterprise

   Specific Notes for Authors

Submitted papers should not have been previously published nor be currently under consideration for publication elsewhere. (N.B. Conference papers may only be submitted if the paper was not originally copyrighted and if it has been completely re-written).

All papers are refereed through a double blind process. A guide for authors, sample copies and other relevant information for submitting papers are available on the Submission of Papers web-page.

You may send one copy in the form of an MS Word file attached to an e-mail (details of file formats in Author Guidelines) to Prof. Angappa Gunasekaran

Please include in your submission the title of the Journal

   Editors and Members of the Editorial Board

Editor in Chief

Prof. Angappa Gunasekaran
Director, Business Innovation Research Center (BIRC)
University of Massachusetts – Dartmouth
Department of Decision and Information Sciences
Charlton College of Business
285 Old Westport Road
North Dartmouth, MA 02747-2300
USA
agunasekaran@umassd.edu

Editorial Board Members

Prof. Jiju AntonyJi
Professor of Quality Management
University of Strathclyde
Strathclyde Institute for Operations Management
Department of DMEM
75 Montrose Street
Glasgow G1 1XJ
UK

Prof. Uday ApteUd
Cox School of Business
Southern Methodist University
Dallas TX 75275-0333
USA

Prof. Sunil BabbarSu
ITOM Department
College of Business
Florida Atlantic University
Boca Raton FL 33431-0991
USA

Prof. Anthony BeresfordAn
Cardiff Business School
Cardiff University
Aberconway Building
Colum Drive
Cardiff CF10 3EU
UK

Prof. William BerryWi
McColl Graduate School of Business
Queens University of Charlotte
1900 Selwyn Avenue
Charlotte, NC 28274
USA

Prof. Michael BommerMi
School of Business
Clarkson University
Potsdam, NY 13699-5790
USA

Prof. Chris BondCh
Devonshire Mill
Canal Lane
Pocklington, North Yorkshire YO42 1NN
UK

Prof. Lee BuddressLe
Director
Supply and Logistics Management Program
Portland State University
PO Box 751/SBA
Portland, OR 97207
USA

Prof. Eduardo Bueno CamposEd
Director, CIC - Knowledge Society Research Centre; Director, PCM - Madrid Science Park; Chair in Business Administration
Universidad Autónoma de Madrid
Ctra. de Colmenar, km. 15, Campus de Cantoblanco UAM
Pabellón C, 1º planta
28049 Madrid
SPAIN

Prof. Neil BurnsNe
Loughborough University
Wolfson School of Mechanical and Manufacturing Engineering
Loughborough LE11 3TU
UK

Prof. Chialin ChenCh
Queen's School of Business
Queen's University
143 Union Street
Kingston, Ontario K7L 3N6
CANADA

Prof. Ben CleggBe
Aston University
Aston Business School
Aston Triangle
Birmingham B4 7ET
UK

Prof. Paul DamienPa
McCombs School of Business
The University of Texas at Austin
Austin, TX 78712-1178
USA

Dr. Ajay DasAj
Baruch College
O.M. Group, Department of Management
Zicklin School of Business
Box B9-240, 55 Lexington Avenue
New York, NY 10010
USA

Dr. Mark DavisMa
Bentley College
175 Forest Street
Waltham MA 02452-4705
USA

Prof. Gregory DobsonGr
University of Rochester
Simon School
Rochester, NY 14627
USA

Prof. James R. EvansJa
College of Business
University of Cincinnati
526 Lindner Hall
Cincinnati, OH 45221-0130
USA

Prof. Amit EynanAm
Robins School of Business
University of Richmond
Richmond, VA 23173
USA

Prof. Fiorenzo FranceschiniFi
Dip. Sistemi di Produzione ed Economia dell'Azienda
Politecnico di Torino
Corso Duca degli Abruzzi, 24 - CAP
10129 Torino
ITALY

Prof. Jan FransooJa
Technische Universiteit Eindhoven
Department of Technology Management
P.O. Box 513, Pav. F12
NL-5600 MB Eindhoven
NETHERLANDS

Prof. Nabil GindyNa
University of Nottingham
School of Mechanical, Materials and Manufacturing Engineering
University Park
Nottingham NG7 2RD
UK

Prof. Paul GoodwinPa
University of Bath
School of Management
Claverton Down
Bath BA2 7AY
UK

Prof. Susanne HertzSu
Department of Entrepreneurship, Marketing and Management
Jonkoping International Business School
P.O. Box 1026
SE-55111 Jonkoping
SWEDEN

Prof. Zhongsheng HuaZh
Professor of Operations Management, Associate Dean
University of Science and Technology of China
School of Management
Hefei, Anhui 230026
CHINA

Prof. Arnd HuchzermeierAr
Production Management
Otto-Beisheim Graduate School of Management
WHU
Burgplatz 2
56179 Vallendar
GERMANY

Prof. Pierre KohlerPi
Swiss Business School
29, avenue de Naye
CH-1820 Montreux
SWITZERLAND

Prof. Christos KoulamasCh
Department of Decision Sciences and Information Systems
Florida International University
University Park Campus
Miami, FL 33199
USA

Prof. Dr. Shanling LiSh
McGill University
Desautels Faculty of Management
1001 Sherbrooke Street West
Montreal, Quebec, H3G 1A5
CANADA

Prof. JrJung LyuJr
Department of Industrial and Information Management
National Cheng Kung University
Tainan
TAIWAN

Prof. Jillian MacBrydeJi
DMEM
University of Strathclyde
James Weir Building
75 Montrose Street
Glasgow G1 1XJ
UK

Prof. Douglas K. MacbethDo
University of Southampton
School of Management
Highfield
Southampton SO17 1BL
UK

Prof. Richard G. MathieuRi
McDonald Bradley Fellow and Head, Department of CIS and Management Science
James Madison University
College of Business
MSC 0202
Harrisonburg VA 22807
USA

Prof. Ian McCarthyIa
Canada Research Chair in Management of Technology
Simon Fraser University
Segal Graduate School of Business
515 West Hastings Street
Vancouver, BC V6B 5K3
CANADA

Prof. Sara McCombSa
Department of Finance and Operations Management
Isenberg School of Management
University of Massachusetts Amherst
121 Presidents Way
Amherst, MA 01003
USA

Dr. Chris McDermottCh
Lally School of Management and Technology
Rensselaer Polytechnic Institute
2210 Pittsburgh Building
Troy NY 12180
USA

Prof. Charles MerciecaCh
International Association of Educators for World Peace
UN-NGO
P.O. Box 3282
Mastin Lake Station
Huntsville, AL 35810-0282
USA

Prof. W. Rocky NewmanW.
Richard T. Farmer School of Business
Miami University
307 Laws Hall
Oxford OH 45056
USA

Prof. David L. OlsonDa
James and H.K. Stuart Professor in MIS
University of Nebraska - Lincoln
Department of Management
Lincoln, NE 68588-0491
USA

Prof. Mahmut ParlarMa
DeGroote School of Business
McMaster University
Hamilton, Ontario L8S 4M4
CANADA

Prof. David W. PenticoDa
School of Business
Duquesne University
Pittsburgh, PA 15282-0180
USA

Prof. Eric PesnelEr
Dept ITEM
ESCP-EAP
79 Avenue de la Republique
75011 Paris
FRANCE

Prof. David RobbDa
Tsinghua University
School of Economics and Management
Beijing 100084
CHINA

Prof. Stephen R. RosenthalSt
School of Management
Boston University
595 Commonwealth Avenue
Boston, MA 02215
USA

Prof. Robert A. RussellRo
University of Tulsa
Department of Finance and Operations Management
600 South College Avenue
Tulsa, OK 74104
USA

Prof. Kannan SethuramanKa
Melbourne Business School
University of Melbourne
200 Leicester Street
Carlton, Victoria 3101
AUSTRALIA

Prof. Marilyn SmithMa
College of Business Administration
Winthrop University
Rock Hill, SC 29733
USA

Prof. Dr. Linda G. SpragueLi
Emeritus Professor
China Europe International Business School
14 Concord Avenue #509
Cambridge, MA  02138 
USA

Prof. Chee Chuong SumCh
National University of Singapore
Department of Decision Sciences
School of Business
1 Business Link
Singapore 117592
SINGAPORE

Prof. Paul M. SwamidassPa
Director, Thomas Walter Center for Technology Management
College of Business
Auburn University
Tiger Drive
Auburn, AL 36849-5358
USA

Dr. David TwiggDa
SPRU
University of Sussex
Freeman Centre
Falmer, East Sussex BN1 9QE
UK

Prof. S. ViswanathanS.
Nanyang Business School
Nanyang Technological University
639798
SINGAPORE

Prof. Mark VonderembseMa
College of Business Administration
University of Toledo
2801 West Bancroft Street
Toledo, OH 43606
USA

Prof. Eitan ZemelEi
Stern School of Business
New York University
40 West Fourth Street
New York NY 10012
USA