International Journal of Services and Operations Management (IJSOM) Inderscience Publishers - linking academia, business and industry through research

International Journal of Services and Operations Management

Pages	Title and author(s)
359-377	Cutting-fluid selection using complex proportional assessment method Rajesh Attri; Nikhil Dev; Krishan Kumar; Amit Rana DOI: 10.1504/IJSOM.2014.063241
378-403	Analysing the operational risks in supply chain by using weighted interpretive structure modelling technique Mahesh Chand; Tilak Raj; Ravi Shankar DOI: 10.1504/IJSOM.2014.063242
404-428	ANN, QFD and ISM approach for framing electricity utility service in India for consumer satisfaction PAPER RETRACTED Suchismita Satapathy DOI: 10.1504/IJSOM.2014.063243
429-448	The interrelationship between ISO 9000 and total quality management: an empirical investigation with a focus on soft and hard TQM dimensions Amjad Al-Khalili; Khairanum Subari DOI: 10.1504/IJSOM.2014.063244
449-467	AHP-PROMETHEE integrated approach for agile concept selection S. Vinodh; Adithya Patil; T.S. Sai Balagi; P. Sundara Natarajan DOI: 10.1504/IJSOM.2014.063245
468-482	Understanding the importance of total quality management dimensions: critical review of soft and hard aspects Amjad Al-Khalili; Khairanum Subari DOI: 10.1504/IJSOM.2014.063246