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International Journal of Services and Operations Management

Title	Author(s)	Vol. and Issue nos.	Page nos.	Full-text article
Medical supplies lot-sizing with supplier selection in Thailand healthcare supply chain sector	Rachanida Rod-iw; Thanakorn Naenna	Vol.42 No.1	129-150
Competing value framework model of organisational culture and job performance: an examination of the mediating role of HPHR practices	Ali Zeb; Nor Hazana Abdullah; Khawar Hussain; Misnah	Vol.42 No.1	103-128
Analysis of a multi-echelon supply chain network with Erlang replenishments, (s, S) inventory policies, lost sales and Poisson external demand	Despoina D. Ntio; Michael I. Vidalis; Stylianos I. Koukoumialos; Alexandros C. Diamantidis	Vol.42 No.1	75-102
Exploring the impact of orientations on hospital-supplier collaboration: an empirical study	Santanu Mandal; Sreejith Nair; Arjun Sreedhar; Uthra Vijeshwari	Vol.42 No.1	52-74
Effect of customer satisfaction, costs, knowledge and awareness, infrastructure and service quality on e-commerce success	Niloofar Saadat; Nosratoollah Shadnoush; Ehsaneh Nejad Mohammad Nameghi	Vol.42 No.1	32-51
The effects of total quality management practices on sustainable performance: perspective from Malaysia	Kit Yeng Sin; Muhammad Shahar Jusoh; Choon Ling Sim	Vol.42 No.1	1-31