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International Journal of Services and Operations Management (IJSOM)

International Journal of Services and Operations Management


Title Author(s) Vol. and Issue nos. Page nos. Full-text article
Eliminating end-of-line rejections - a quality filter mapping approachP. Raghuram; Ashwin Srikanth; P. Rithan MandeshVol.47 No.1123-140Free access
New approach of lean management concept: procedure and practical case in the automotive sectorAbdelouahed Boutayeb; Abdelali Ennadi; Abderrahim Chamat; Abdelhamid Touache; Abderrazak BoumaneVol.47 No.197-122Free access
Supply chain risk identification and assessment by probability and impact matrixG. Hariharan; T. BalamuruganVol.47 No.174-96Free access
Assessing the effect of marketing mix on tourists' satisfaction: insights from BangladeshAfzal Hossain; Shahedul Hasan; Md Yusuf Hossein Khan; Md. Humayun Kabir ChowdhuryVol.47 No.147-73Free access
How organisation deviance affects employees' perception: a quantitative analysis on managing workplace emotionsChiehwen Ed Hsu; S. Yeshwant Raj; Taksaporn BoonroungkawVol.47 No.129-46Free access
The moderating impact of work cooperation within the ministry of social affairs and labour in Kuwait: an approach based on TAM and D&M modelsFaisal L.F.H. Almutairi; Ramayah Thurasamy; Jasmine A.L. Yeap; Ibtisam L.F.H. AlmutairiVol.47 No.11-28Free access