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International Journal of Services and Operations Management

Title	Author(s)	Vol. and Issue nos.	Page nos.	Full-text article
Modelling the drilling crew induced process disruption factors using an ISM – MICMAC approach	Gowri Rajagopal; Raju Ramasamy	Vol.35 No.1	115-135
An effective model and algorithm for two-stage assembly flow shop problems	Mina Mahabadpour; Bahman Naderi; Mohammad Mohammadi	Vol.35 No.1	100-114
Work life balance of women labours in Tannery Industry – a comparative empirical study	S. Prithi; A. Vasumathi	Vol.35 No.1	78-99
Impact of consumer education and knowledge on purchase intentions within services industry: a study of symbiotic analysis in Mexico	Rajagopal; Ananya Rajagopal	Vol.35 No.1	58-77
Carsharing customer demand forecasting using causal, time series and neural network methods: a case study	Elnaz Moein; Anjali Awasthi	Vol.35 No.1	36-57
Waste management by application of quality control tools in the manufacturing industry – a case study	Jagdeep Singh; Harwinder Singh; Deepinder Singh; Vinod Kumar	Vol.35 No.1	12-35
A neural networks model for green supplier selection	Hansa Lysander Manohar; R. Ganesh Kumar	Vol.35 No.1	1-11