International Journal of Services and Operations Management (IJSOM) Inderscience Publishers - linking academia, business and industry through research

International Journal of Services and Operations Management

Pages	Title and author(s)
275-299	The strategic concerns of quality assurance: case studies of large reputable firms in the service sector Alan D. Smith DOI: 10.1504/IJSOM.2010.035053
300-316	Manufacturing cell formation using graph decomposition A. Manimaran, G. Prabhakaran, P. Venkumar, R. Sudhakara Pandian DOI: 10.1504/IJSOM.2010.035054
317-332	Optimal staffing policy for queueing systems with cyclic demands Pen-Yuan Liao DOI: 10.1504/IJSOM.2010.035055
333-350	Determining satisfaction through customer-perceived service quality and value: evidence from Ethiopian Telecommunications Rakshit Negi DOI: 10.1504/IJSOM.2010.035056
351-377	A multicriteria decision model for supplier selection in portfolios with interactions Mohammad Hossein Khakbaz, Amir Hossein Ghapanchi, Madjid Tavana DOI: 10.1504/IJSOM.2010.035057
378-399	FMS selection based on area method under fuzzy environment S.S. Mahapatra, R.K. Das DOI: 10.1504/IJSOM.2010.035058