International Journal of Services and Operations Management (IJSOM)

International Journal of Services and Operations Management

2021 Vol.40 No.3


Pages Title and author(s)
305-323Selecting maintenance strategy and policy based on key performance indicators using TOPSIS technique - with a case study in the steel industry
Arash Shahin; Nahid Aminsabouri; Kamran Kianfar
DOI: 10.1504/IJSOM.2020.10025094
324-345A review on methods for materials planning and control in healthcare organisations
Najla Alemsan; Guilherme Luz Tortorella; Alejandro Francisco Mac Cawley Vergara; Rapinder Sawhney
DOI: 10.1504/IJSOM.2020.10024951
346-371Comparison of demographic, geographic, psychographic and behavioural approach to customer segmentation
Peter Madzík; Karol Čarnogurský; Miroslav Hrnčiar; Dominik Zimon
DOI: 10.1504/IJSOM.2020.10027972
372-406A framework for enhancing the fresh food retail supply chain performance: evidence from India
Rose Antony; Vivekanand B. Khanapuri; Karuna Jain
DOI: 10.1504/IJSOM.2020.10028962
407-425Antecedents of investor sentiment in Jordan market: exploratory study via the structural equation modelling approach
Mohammed Iqbal Al-Ajlouni; Nawaf Alghusin
DOI: 10.1504/IJSOM.2020.10025100
426-444Employee loyalty on organisational success - an empirical study
A. Vasumathi; Stephan Thangaiah IS; Anand Kumar D; Rajesh Mamilla
DOI: 10.1504/IJSOM.2020.10028945

 

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