International Journal of Services and Operations Management (IJSOM)

International Journal of Services and Operations Management

2019 Vol.34 No.2

Pages Title and author(s)
141-158Design of cellular manufacturing system for power press industry to reduce total travelling time by hybrid algorithm
M. Shunmugasundaram; V. Anbumalar; P. Anand; P. Sivakumar; S. Nagarajan
DOI: 10.1504/IJSOM.2019.103056
159-179Classification of the critical success factors in sustainable supply chain management using interpretive structural modelling
Marsa Ghafourian; Hadi Shirouyehzad
DOI: 10.1504/IJSOM.2019.103057
180-196Manufacturing excellence in the Indian automobile industry through sustainable lean manufacturing: a case study
Naveen Kumar; Kaliyan Mathiyazhagan
DOI: 10.1504/IJSOM.2019.103058
197-209The impact of management social intelligence on socio-cultural advertising effectiveness (case study: socio-cultural advertising of Isfahan city)
Seyed Fathollah Amiri Aghdaie; Hadi Teimouri; Seyed Hasan Hosseini
DOI: 10.1504/IJSOM.2019.103059
210-227Identifying and evaluating cognitive factors influencing the acceptance of mobile payment services
Arash Shahin; Hamze Kazemi Mahyari
DOI: 10.1504/IJSOM.2019.103060
228-240Evaluation and improvement of service quality in information technology department of a detergent production company using the SERVQUAL approach
Mohammad Javad Ershadi; Seyed Taghi Akhavan Niaki; Razieh Sadeghee
DOI: 10.1504/IJSOM.2019.103061
241-258Evaluation of improvement programmes in a job-shop context by simulation models
Paolo Renna
DOI: 10.1504/IJSOM.2019.103062
259-277An empirical study on integrated manufacturing system practiced in Indian industries - a structural equation modelling approach
K.P. Paranitharan; T. Ramesh Babu
DOI: 10.1504/IJSOM.2019.103063