International Journal of Services and Operations Management (IJSOM)

International Journal of Services and Operations Management

2026 Vol.53 No.1


Pages Title and author(s)
1-20The integration of retail supply chain and Industry 4.0 - a bibliometric analysis and insights for future research
S. Yamini
DOI: 10.1504/IJSOM.2026.150893
21-40Usability of e-commerce as a digital platform: resilient food supply chains amid COVID-19
Mohammad Alawamleh; Lana Mohannad Al-Twait
DOI: 10.1504/IJSOM.2026.150891
41-58Adoption and usage of digital banking services: a rural Indian perspective
Gayatri Samantaray; Pushpendra Khandelwal
DOI: 10.1504/IJSOM.2026.150902
59-85Recent review on non-instantaneous deteriorating items in inventory models (2006-2022)
Anthony Limi; K. Rangarajan; P. Rajadurai
DOI: 10.1504/IJSOM.2026.150899
86-105Unveiling the dynamics of product service systems: insights from digital platform ecosystems and customer engagement perspectives
Luke Treves; Mikko Pynnönen; Mika Immonen
DOI: 10.1504/IJSOM.2026.150890
106-123Beyond parcels: exploring the service quality-driven paradigm of customer satisfaction in the courier sector
Weng-Kar Foo; Jeffrey S.S. Cheah
DOI: 10.1504/IJSOM.2026.150894

 

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