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International Journal of Services and Operations Management
Published issues
2022 Vol.42 No.4
International Journal of Services and Operations Management
2022 Vol.42 No.4
Pages
Title and author(s)
439-453
Development, measurement and validation of customer perceived value scale in Indian financial services sector
P. Suganthi; A.P. Muthulakshmi
DOI
:
10.1504/IJSOM.2022.124988
454-479
The lean framework for supporting the pharmaceutical supply chain transformation
Berty Argiyantari; Togar M. Simatupang; Mursyid Hasan Basri
DOI
:
10.1504/IJSOM.2022.125027
480-499
An empirical study of green supply chain management practices and environmental performance of Indian manufacturing organisations
Mohd. Azmi Khan; Salma Ahmad; Amgad S.D. Khaled
DOI
:
10.1504/IJSOM.2022.125001
500-524
Buffer size evaluation in a bottle plant production system: a comparison between different solving methods
Ilenia Zennaro; Serena Finco; Riccardo Aldrighetti; Daria Battini
DOI
:
10.1504/IJSOM.2022.124990
525-538
Gap between expectation and perception of customers about e-banking services for each service quality dimensions in selected public and private sector banks in India
Mahesh Chand Garg; Parveen Kumar
DOI
:
10.1504/IJSOM.2022.125026
539-563
An empirical study on warehouse automated materials handling equipment adoption in Malaysian warehousing sector
Siti Norida Wahab; Muhammad Iskandar Hamzah; Zhen Xiang Khoo; Wen Sheng Yau
DOI
:
10.1504/IJSOM.2022.124991
564-579
Revisiting the global expansion strategy of fast-food brand: modelling of satisfaction antecedents in marketing management
Hiroko Oe; Max Weeks
DOI
:
10.1504/IJSOM.2022.125005
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