International Journal of Services and Operations Management (IJSOM)

International Journal of Services and Operations Management

2025 Vol.50 No.3


Pages Title and author(s)
287-304Inception, growth and efficiency of small finance banks in India: an empirical study
Padmasai Arora; Hitesh Arora
DOI: 10.1504/IJSOM.2025.144759
305-329Validating the relationship of information technology in the service supply chain: a developing country perspective
Manish Mohan Baral; Rita Roy; Subhodeep Mukherjee; Venkataiah Chittipaka
DOI: 10.1504/IJSOM.2025.144756
330-351Employee involvement practices in lean manufacturing: a multi-method approach
Nayara Cardoso de Medeiros; Moacir Godinho Filho; Mario Henrique Bueno Moreira Callefi; Gilberto Miller Devós Ganga
DOI: 10.1504/IJSOM.2025.144754
352-373Exploring the impact of e-commerce on mobile phone customer behaviour based on data mining techniques
Gia Minh Dao; Nhat Khang Nguyen; Thanh Bao Le; Song Thanh Quynh Le
DOI: 10.1504/IJSOM.2025.144758
374-388Work overload, toxic leadership and internal auditors' turnover intention: evidence from Jordan
Abdallah Bader Alzoubi; Hashem Alshurafat; Firas Dahmash
DOI: 10.1504/IJSOM.2025.144762
389-413The influence of sustainability risk management on supply chain sustainability and profitability of medical technology firms
P. Leslie Dass; Sreerengan V.R. Nair
DOI: 10.1504/IJSOM.2025.144760