International Journal of Services and Operations Management (IJSOM)

International Journal of Services and Operations Management

2023 Vol.44 No.2

Pages Title and author(s)
149-172Strategic planning for environmental sustainability in supply chains: an ISM and MICMAC approach
Saheim Khalaf Al-Josaiman; Faisal Talib; Mohd. Nishat Faisal
DOI: 10.1504/IJSOM.2023.129045
173-195Supply chain considerations in digital strategies, e-procurement and CRM
Alan D. Smith
DOI: 10.1504/IJSOM.2023.129048
196-213Planned organisational change and organisational commitment-to-change: the moderating role of leader-member exchange
Kah Chun Cheong; May Chiun Lo; Abang Azlan Mohamad; T. Ramayah
DOI: 10.1504/IJSOM.2023.129044
214-237Critical business design factors in the internet of things service supply chain: a review and typology
Luke Treves; Mikko Pynnönen; Mika Immonen
DOI: 10.1504/IJSOM.2023.129047
238-269Digital bank accounts and digital credit cards: extending UTAUT2 to FinTech's services in Brazil
Érico Aurélio Abreu Cardozo; Juliana Maria Magalhães Christino; Ana Carolina Paiva de Carvalho
DOI: 10.1504/IJSOM.2023.129049
270-292Application of lean techniques and simulation to improve efficiency of the oncology department
Sergio Fichera; Antonio Costa; Roberto Rosario Corsini; Vincenzo Parrinello
DOI: 10.1504/IJSOM.2023.129046