International Journal of Services and Operations Management (IJSOM)

International Journal of Services and Operations Management

2022 Vol.42 No.3


Pages Title and author(s)
295-314Development, measurement and validation of customer churn scale in Indian mobile services
P.S. Rajeswari; P. Suganthi
DOI: 10.1504/IJSOM.2022.124272
315-338Understanding the adoption of co-working spaces
Juliana Maria Magalhães Christino; Érico Aurélio Abreu Cardozo; Renata Petrin; Alexandre De Pádua Carrieri; Juliana Oselieri Silva
DOI: 10.1504/IJSOM.2022.124286
339-352Model design for factors affecting the packaging of Iranian fruit and vegetables for export
Hamid Faraghian; Hossein Rezaie Dolatabadi; Majid Esmaelian
DOI: 10.1504/IJSOM.2022.124311
353-378Ranking model for human seating comfort factors in automobiles: a best worst approach
Talhah Shamshad Ansari; Noor Zaman Khan; Annayath Maqbool; Zahid A. Khan; Rajesh Attri
DOI: 10.1504/IJSOM.2022.124276
379-396Impact of internal marketing on the customer perceptions in SMEs
Ahmet Demir
DOI: 10.1504/IJSOM.2022.124275
397-421Do inventory dynamics predict stock returns? An empirical examination of Indian manufacturing firms
Tariq Aziz; Lamay Bin Sabir
DOI: 10.1504/IJSOM.2022.124273
422-438The glass ceiling phenomenon in the US and EU labour market: a comparative study
Saška Gavrilovska; Balasundram Maniam
DOI: 10.1504/IJSOM.2022.124282