International Journal of Services and Operations Management (IJSOM)

International Journal of Services and Operations Management

2024 Vol.49 No.3


Pages Title and author(s)
265-288A simulation-based study to evaluate and improve university parking space
Rabih Monzer Firaoui; Sharfuddin Ahmed Khan; Shahriar Tanvir Alam; Jehad Basem Abu Shamleh; Bilal Marzouki; Ibrahim Emad Elabed
DOI: 10.1504/IJSOM.2024.143066
289-310Three decades of service recovery research: a bibliometric review
Akuthota Sankar Rao; Damodar Suar; Bimal Kishore Sahoo
DOI: 10.1504/IJSOM.2024.143064
311-340Optimal planning of oil palm fruit harvest
Tatiana Gonzalez-Negrete; Rafael Guillermo García-Cáceres; John Wilmer Escobar-Velásquez
DOI: 10.1504/IJSOM.2024.143060
341-359A conceptual framework for location of electric vehicle charging station
Cintia Nurliyana; Yuliani Dwi Lestari
DOI: 10.1504/IJSOM.2024.143061
360-378An EOQ model based on intuitionistic fuzzy and cloudy intuitionistic fuzzy demand rate
Surendra Singh; Tanuj Kumar
DOI: 10.1504/IJSOM.2024.143063
379-396Professional competencies and job performance: insights from the healthcare sector
Sharanika Dhal; Snigdha Mohapatra
DOI: 10.1504/IJSOM.2024.143062
397-410Process automation in a clinical laboratory of a Brazilian general hospital: co-creating value within the supply chain
Paulo Sergio Altman Ferreira
DOI: 10.1504/IJSOM.2024.143065