International Journal of Services and Operations Management (IJSOM)

International Journal of Services and Operations Management

2024 Vol.47 No.2


Pages Title and author(s)
141-168Analysing municipal officials' perceptions on solid waste management process and clean India mission in Thanjavur district, India
V. Badrinath; G. Delina; S. Karthikeyan
DOI: 10.1504/IJSOM.2024.136796
169-197Analysis of critical success factors of e-commerce service supply chain
Ramji Nagariya; Venkataiah Chittipaka; Manish Mohan Baral; Bharat Singh Patel
DOI: 10.1504/IJSOM.2024.136802
198-210A Six Sigma approach for package management process in a courier company
Enrique Delahoz-Dominguez; Tomás Fontalvo-Herrera; Rohemi Zuluaga-Ortiz
DOI: 10.1504/IJSOM.2024.136794
211-235Applying lean practices in retail lending sector of a bank in Trinidad and Tobago: a case study
Kuldeep Ojha; Shireen Deen
DOI: 10.1504/IJSOM.2024.136799
236-255The impact of entrepreneurial leadership on organisational performance: does innovation management matter?
Rawan Odeh Khalaf Alshawabkeh; Lina Hamdan Al-Abbadi; Mohammed Mousa Eldahamsheh; Ali Zakariya Al-Quran; Hanan Mohammad Almomani; Ali Khaled Bani-Khaled; Sulieman Ibraheem Shelash Al-Hawary
DOI: 10.1504/IJSOM.2024.136795
256-275Estimating opportunities for errors in multimodal logistics system in global business
Deepankar Sinha
DOI: 10.1504/IJSOM.2024.136853

 

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