International Journal of Services and Operations Management (IJSOM) Inderscience Publishers - linking academia, business and industry through research

International Journal of Services and Operations Management

Pages	Title and author(s)
275-293	Value creation through lean management: a case study of healthcare service operations Mohammad Asif Salam; Sami A. Khan DOI: 10.1504/IJSOM.2016.079513
294-312	A three-stage data envelopment analysis approach to measure the effect of job satisfaction on organisational performance in law enforcement agencies Aleksander Aristovnik; Janko Seljak; Nina Tomaževič DOI: 10.1504/IJSOM.2016.079514
313-333	A framework for lean manufacturing implementation Jaiprakash Bhamu; Kuldip Singh Sangwan DOI: 10.1504/IJSOM.2016.079515
334-346	Customer-based brand equity and firms' performance in the telecom industry Muhammad Farooq Buzdar; Saquib Y. Janjua; Mian Asif Khurshid DOI: 10.1504/IJSOM.2016.079516
347-360	A linear mathematical model for a transportation-inventory problem in a two-stage supply chain with different types of fuels for vehicles Alireza Amini; Reza Ghodsi DOI: 10.1504/IJSOM.2016.079518
361-389	Effects of experience and contract on relational norms and performance in SCM Bowon Kim; Kwangtae Park; Geun-wan Park; Jeong Eun Sim DOI: 10.1504/IJSOM.2016.079520
390-412	Multi-attribute market segmentation for the major customers of an Iranian steel-making company using value proposition elements Zahra Yavari; Bahram Ranjbarian; Saeedeh Ketabi DOI: 10.1504/IJSOM.2016.079521