International Journal of Services and Operations Management (IJSOM) Inderscience Publishers - linking academia, business and industry through research

International Journal of Services and Operations Management

Pages	Title and author(s)
257-286	Service quality improvement at public utilities: a case Anupama Prashar DOI: 10.1504/IJSOM.2015.072312
287-303	E-service quality dimensions' effect on customers' willingness to buy: structural equation modelling approach Anil Kumar; Manoj Kumar Dash DOI: 10.1504/IJSOM.2015.072313
304-322	Assigning patients to rooms in a private hospital in Kuwait Humoud Alsabah; Majid M. Aldaihani; Ali Allahverdi DOI: 10.1504/IJSOM.2015.072314
323-335	Improving workplace by using 5'S tool - a typical application of sorting method Syed Anwarul Islam; Sheikh Muktadir Hossain; Mazharul Hassan; Nilufa Yeasmin DOI: 10.1504/IJSOM.2015.072315
336-362	Issues and challenges faced by organised and unorganised retail outlets of food and grocery in India - an empirical study A. Vasumathi; R. Subashini DOI: 10.1504/IJSOM.2015.072316
363-393	Demurrage cost reduction in cement manufacturing plant G.S. Dangayach; Ankit Jain DOI: 10.1504/IJSOM.2015.072317