International Journal of Services and Operations Management (IJSOM) Inderscience Publishers - linking academia, business and industry through research

International Journal of Services and Operations Management

Pages	Title and author(s)
135-152	A new bi-level meta-heuristic approach for a single machine JIT-scheduling in the batch delivery system with controllable due dates Mehdi Abedi; Hany Seidgar DOI: 10.1504/IJSOM.2016.074052
153-168	Developing a scale for service quality measurement in banks Muhammad Asif; Muhammad Usman Awan; Muhammad Shakeel Sadiq Jajja; Haseeb Ahmad DOI: 10.1504/IJSOM.2016.074053
169-186	Better user-developer communication in service development by collaborative physical modelling Pia Helminen; Samuli Mäkinen; Mari Holopainen DOI: 10.1504/IJSOM.2016.074054
187-200	Evaluating the machinability of Ti-6Al-4V using coated carbide inserts R. Vinayagamoorthy; M. Anthony Xavior DOI: 10.1504/IJSOM.2016.074055
201-216	A decision support system for vendor selection and quota allocations using dependent and independent criteria Alireza Alizadeh; Mehri Chehrehpak; Mohsen Jafari Ashlaghi DOI: 10.1504/IJSOM.2016.074056
217-234	The role of strategic human resource management (SHRM) impacting employee's performance through perceived organisational support in a manpower agency of international airlines at Chennai International Airport, Tamil Nadu, India - an empirical study C. Colin Crispin; A. Vasumathi; R. Subashini DOI: 10.1504/IJSOM.2016.074057
235-256	A hospital admission planning model for operating room allocation under uncertain demand requirements Phongchai Jittamai; Thirapan Kangwansura DOI: 10.1504/IJSOM.2016.074058