
International Journal of Services and Operations Management
2011 Vol.10 No.4
Pages | Title and author(s) |
379-399 | Modularity in logistics services: a business model and process viewA. Bask; M. Lipponen; M. Rajahonka; M. Tinnilä DOI: 10.1504/IJSOM.2011.043463 |
400-425 | An integrated fuzzy-AHP-LP (FAHLP) approach for supplier selection and purchasing decisionsRakesh D. Raut; Harsh V. Bhasin; Sachin S. Kamble; Sayan Banerjee DOI: 10.1504/IJSOM.2011.043464 |
426-448 | Determinants of competitiveness and their relative importance: a study of Indian auto-component industryDeepika Joshi; Ajay Pal Singh Rathore; Dipti Sharma; Bimal Nepal DOI: 10.1504/IJSOM.2011.043465 |
449-466 | Leadership, trust, and marketing effectiveness in service businessesLuu Trong Tuan DOI: 10.1504/IJSOM.2011.043466 |
467-499 | Workplace productivity and managerial support issues associated with March MadnessAmber A. Smith; Alan D. Smith; O. Felix Offodile DOI: 10.1504/IJSOM.2011.043467 |