International Journal of Services and Operations Management (IJSOM) Inderscience Publishers - linking academia, business and industry through research

International Journal of Services and Operations Management

Pages	Title and author(s)
101-122	Perceived service quality management and loyalty in public versus private banks operations: some empirical evidence Dimitrios K. Koutouvalas, George J. Siomkos, John Mylonakis DOI: 10.1504/IJSOM.2005.006492
123-133	A strategic framework for new service development JrJung Lyu DOI: 10.1504/IJSOM.2005.006493
134-146	Adaptability and achieving supply chain agility May Tajima DOI: 10.1504/IJSOM.2005.006494
147-167	The moderator effect of supplier management on the relationship between supplier selection and manufacturing flexibility Omprakash K. Gupta, Muhamad Jantan, Nelson Oly Ndubisi DOI: 10.1504/IJSOM.2005.006497
168-184	Cholesterol and inventory: healthy choice guidelines Richard J. Tersine, Michele G. Tersine DOI: 10.1504/IJSOM.2005.006495
185-202	Global outsourcing and its impacts on organisations: problems and issues Yunus Kathawala, Ren Zhang, Jing Shao DOI: 10.1504/IJSOM.2005.006496