International Journal of Services and Operations Management (IJSOM)

International Journal of Services and Operations Management

2005 Vol.1 No.2


Pages Title and author(s)
101-122Perceived service quality management and loyalty in public versus private banks operations: some empirical evidence
Dimitrios K. Koutouvalas, George J. Siomkos, John Mylonakis
DOI: 10.1504/IJSOM.2005.006492
123-133A strategic framework for new service development
JrJung Lyu
DOI: 10.1504/IJSOM.2005.006493
134-146Adaptability and achieving supply chain agility
May Tajima
DOI: 10.1504/IJSOM.2005.006494
147-167The moderator effect of supplier management on the relationship between supplier selection and manufacturing flexibility
Omprakash K. Gupta, Muhamad Jantan, Nelson Oly Ndubisi
DOI: 10.1504/IJSOM.2005.006497
168-184Cholesterol and inventory: healthy choice guidelines
Richard J. Tersine, Michele G. Tersine
DOI: 10.1504/IJSOM.2005.006495
185-202Global outsourcing and its impacts on organisations: problems and issues
Yunus Kathawala, Ren Zhang, Jing Shao
DOI: 10.1504/IJSOM.2005.006496

 

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