International Journal of Services and Operations Management (IJSOM)

International Journal of Services and Operations Management

2021 Vol.39 No.1

Pages Title and author(s)
1-25The home care districting problem: an application to family clinics
Olavo Alves Diogo; Eduardo Raupp De Vargas; Peter F. Wanke; Henrique Correa
DOI: 10.1504/IJSOM.2021.115184
26-36The role of TQM in education: an empirical investigation of preparatory schools of Iraq
Sami Abdullah Kadhim; Md Fauzi Bin Ahmad
DOI: 10.1504/IJSOM.2021.115189
37-61Managing operations in professional service organisations - identifying roles and tasks of professionals and managers in courts
Tiina Puolakka; Petra Pekkanen; Timo Pirttilä
DOI: 10.1504/IJSOM.2021.115193
62-80An empirical study on supply chain management practices within the hotel segment in Spain using an artificial intelligence technique
Luís E. Carretero Díaz; Alba Araujo Abreu; Pablo García Estevez; Silvio R.I. Pires
DOI: 10.1504/IJSOM.2021.115185
81-97The path to digital transformation: overcoming prejudice in the digital era with service operations
João Reis; Nuno Melão
DOI: 10.1504/IJSOM.2021.115188
98-120Optimal inventory management system for deteriorating items with linear demand, shortages and partial backlogging in a triangular fuzzy setup
Saurabh Srivastava; Rakesh Kumar Bajaj
DOI: 10.1504/IJSOM.2021.115187
121-149Connecting business centres and establishing central nodal centres considering distance, population and real GDP as weights using the Weiszfeld algorithm and concept of minimum cost spanning tree - an analysis
A. Baskar; M.A. Sai Balaji; N. Nithyanandan; A. Krishnamoorthy
DOI: 10.1504/IJSOM.2021.115243