International Journal of Services and Operations Management (IJSOM) Inderscience Publishers - linking academia, business and industry through research

International Journal of Services and Operations Management

Pages	Title and author(s)
127-149	Using VAR for strategic capacity allocation: an airline perspective Steven Leon; Joseph Szmerekovsky; Denver Tolliver DOI: 10.1504/IJSOM.2015.069376
150-174	A framework for service quality improvement in multi-stage processes Sheila Roy; Indrajit Mukherjee DOI: 10.1504/IJSOM.2015.069380
175-186	The effects of perceived justice and experience on service recovery satisfaction and post-purchase behaviours in the airline industry Fan-Yun Pai DOI: 10.1504/IJSOM.2015.069378
187-199	Development of a methodology to evaluate lean remanufacturing characteristics in a manufacturing organisation S. Vinodh; C. Vasantha Kumar; K.J. Manjunatheshwara DOI: 10.1504/IJSOM.2015.069379
200-216	Alternative energy supply chain management issues: wind generation considerations in Ohio Alan D. Smith DOI: 10.1504/IJSOM.2015.069381
217-237	A unique support vector regression for improved modelling and forecasting of short-term gasoline consumption in railway systems Ali Azadeh; Azam Boskabadi; Shima Pashapour DOI: 10.1504/IJSOM.2015.069382
238-264	Strategy for supplier development program implementation: a case study Srikanta Routroy; C.V. Sunil Kumar DOI: 10.1504/IJSOM.2015.069377