
International Journal of Services and Operations Management
2012 Vol.11 No.2
Pages | Title and author(s) |
123-150 | An integrated method using AHP, DEA and GP for evaluating supply sourcesK. Sunil Kumar; A. Subash Babu DOI: 10.1504/IJSOM.2012.045196 |
151-169 | Performance evaluation of metro stations in Shanghai: a service contact perspectiveWenjun Gu; Sanjeev Bordoloi DOI: 10.1504/IJSOM.2012.045197 |
170-200 | Exploring the degree of commercialisation associated with sports marketing activitiesAmber A. Smith; David P. Synowka; John S. Clark; Alan D. Smith DOI: 10.1504/IJSOM.2012.045198 |
201-221 | Thirty criteria-based assessment of agility in a pneumatic enabling products manufacturing companyC.G. Sreenivasa; S.R. Devadasan; R. Murugesh DOI: 10.1504/IJSOM.2012.045199 |
222-236 | Relationships among ISO 9001, competitive dimensions and profitabilityS. Bruce Han; Khim L. Sim; Maling Ebrahimpour DOI: 10.1504/IJSOM.2012.045200 |