International Journal of Services and Operations Management (IJSOM) Inderscience Publishers - linking academia, business and industry through research

International Journal of Services and Operations Management

Pages	Title and author(s)
257-276	An empirical study on the issues and challenges faced by HR professionals in an IT company in Karnataka, India P. Saravanan; A. Vasumathi; R. Subashini DOI: 10.1504/IJSOM.2016.074814
277-297	Ranking value proposition elements of an Iranian steel-making company using a multi-attribute decision-making model Zahra Yavari; Bahram Ranjbarian; Saeedeh Ketabi DOI: 10.1504/IJSOM.2016.074815
298-315	Performance measurement system in supply chain management: application in the service sector Tálita Floriano Dos Santos; Maria Silene Alexandre Leite DOI: 10.1504/IJSOM.2016.074816
316-346	Shift from product supply chain management to services supply chain management: a review Vikas Thakur; Ramesh Anbanandam DOI: 10.1504/IJSOM.2016.074817
347-386	A combined confirmatory factor analysis and fuzzy-analytic hierarchy process-TOPSIS (CFAT) framework for measurement of airline service quality Rakesh D. Raut; Sachin S. Kamble; Manoj Kumar Jha DOI: 10.1504/IJSOM.2016.074818