International Journal of Services and Operations Management (IJSOM)

International Journal of Services and Operations Management

2020 Vol.37 No.1

Pages Title and author(s)
1-26An integrated mathematical programming model for a dynamic cellular manufacturing system with limited resources
Esmaeil Mehdizadeh; Mansour Shamoradifar; Seyed Taghi Akhavan Niaki
DOI: 10.1504/IJSOM.2020.109437
27-39The impact of lean practices on operational performance in the banking sector: an empirical investigation
Jamal Ahmed Al-Doori
DOI: 10.1504/IJSOM.2020.109436
40-55Kaizen costing as a culturally-based tool: a Portuguese case-study
Amelia Ferreira-da-Silva; José Pereira; José Vale; Vera Morais; Carla Magalhães
DOI: 10.1504/IJSOM.2020.109439
56-89Enhancing the operational performance of mail processing facility layout selection using multi-criteria decision making methods
Sengazhani Murugesan Vadivel; Aloysius Henry Sequeira
DOI: 10.1504/IJSOM.2020.109442
90-113Quantifying the factors affecting the 5S implementation in manufacturing organisations using graph theory and matrix method
Rajesh Attri; Noor Zaman Khan; Arshad Noor Siddiquee; Zahid A. Khan
DOI: 10.1504/IJSOM.2020.109441
114-132Restoration of manager's work identity in service departments: the role of service operations design
Ayham A.M. Jaaron
DOI: 10.1504/IJSOM.2020.109438
133-143Lean supply chain management in garment industry using value stream mapping
D. Vasanth Kumar; G. Madhan Mohan; K.M. Mohanasundaram
DOI: 10.1504/IJSOM.2020.109440