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International Journal of Services and Operations Management
Published issues
2020 Vol.37 No.3
International Journal of Services and Operations Management
2020 Vol.37 No.3
Pages
Title and author(s)
285-310
Improving innovation and performance in professional service outsourcing - an empirical study in emerging market
Zuoming Liu
DOI
:
10.1504/IJSOM.2020.111032
311-319
The mediating role of employee productivity for determining relationship between human resources management factors and cleaner production (case study: Shahid Bahonar Copper Industries Company)
Ali Nazeri; Razieh Zarei; Farshid Faraji
DOI
:
10.1504/IJSOM.2020.111037
320-342
Evaluation of the airport service quality indicators using fuzzy AHP framework: an Indian perspective
Chandra Prakash Garg
DOI
:
10.1504/IJSOM.2020.111033
343-371
Stochastic modelling and analysis of maximum entropy of
M
X
/
G
/1 queuing system with balking, startup and vacation interruption
R.P. Nithya; M. Haridass
DOI
:
10.1504/IJSOM.2020.111034
372-406
A review of the literature on mixed make-to-stock/make-to-order production systems: major findings and directions for future research
Thyagaraj S. Kuthambalayan; Samiran Bera
DOI
:
10.1504/IJSOM.2020.111038
407-425
Ant lion optimisation algorithm for two stage supply chain network associated with fixed charges
P. Manimaran; M.K. Marichelvam
DOI
:
10.1504/IJSOM.2020.111035
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