International Journal of Services and Operations Management (IJSOM)

International Journal of Services and Operations Management

2020 Vol.37 No.3


Pages Title and author(s)
285-310Improving innovation and performance in professional service outsourcing - an empirical study in emerging market
Zuoming Liu
DOI: 10.1504/IJSOM.2020.111032
311-319The mediating role of employee productivity for determining relationship between human resources management factors and cleaner production (case study: Shahid Bahonar Copper Industries Company)
Ali Nazeri; Razieh Zarei; Farshid Faraji
DOI: 10.1504/IJSOM.2020.111037
320-342Evaluation of the airport service quality indicators using fuzzy AHP framework: an Indian perspective
Chandra Prakash Garg
DOI: 10.1504/IJSOM.2020.111033
343-371Stochastic modelling and analysis of maximum entropy of MX/G/1 queuing system with balking, startup and vacation interruption
R.P. Nithya; M. Haridass
DOI: 10.1504/IJSOM.2020.111034
372-406A review of the literature on mixed make-to-stock/make-to-order production systems: major findings and directions for future research
Thyagaraj S. Kuthambalayan; Samiran Bera
DOI: 10.1504/IJSOM.2020.111038
407-425Ant lion optimisation algorithm for two stage supply chain network associated with fixed charges
P. Manimaran; M.K. Marichelvam
DOI: 10.1504/IJSOM.2020.111035

 

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