International Journal of Services and Operations Management (IJSOM)

International Journal of Services and Operations Management

2023 Vol.45 No.2


Pages Title and author(s)
151-169A comparative study of the productivity and operational efficiency of container terminals of major Indian ports and Srilankan port using DEA (Malmquist index)
Kiruba Nagini Raju; S.B. Venkatesh; V.P. Sriraman
DOI: 10.1504/IJSOM.2023.131497
170-186Cancer-curing supply chain planning with regard to hospital bed-capacity efficiency: a plan for Iran in 2040
Mina Haghshenas; Arash Nemati; Ebrahim Asadi-Gangraj
DOI: 10.1504/IJSOM.2023.131495
187-206Managing barriers for the big data analytics implementation through collaboration: an empirical research
Alexandre Luis Prim; Juliano Danilo Spuldaro; Tiago Pedro Nicchellatti; Roberto Goularth Mendes
DOI: 10.1504/IJSOM.2023.131496
207-231Uncertainty, responsiveness and operational performance in supply chain: a conceptual study using contingency theory approach
Jitendra Nenavani; Rajesh Kumar Jain
DOI: 10.1504/IJSOM.2023.131500
232-246An empirical study of the role of technological acceptance model on retail service industry using a moderation effect
Amgad S.D. Khaled; Salma Ahmed
DOI: 10.1504/IJSOM.2023.131513
247-270Extended-GS optimum solution for multi-criteria and multi-alternative problem
Evon Abu-Taieh; Amal Al-Rasheed; Manal Alohali
DOI: 10.1504/IJSOM.2023.131499
271-291The service profit chain in healthcare services: a systematic literature exploration
Chrystina Barros; Claudia Affonso Silva Araujo
DOI: 10.1504/IJSOM.2023.131498