International Journal of Services and Operations Management (IJSOM)

International Journal of Services and Operations Management

2022 Vol.43 No.3


Pages Title and author(s)
287-311Proposing a new scheduling model for new product/service development projects, by consideration of the distribution index of activities
Seyed Mojtaba Sajadi; Shervin Razaghi; Shaghayegh Rahnama; Shahin Dabagh
DOI: 10.1504/IJSOM.2022.126993
312-337Predicting customer engagement behaviour: the mediating role of hotel functional quality in the Vietnamese hotel industry
Gamal S.A. Khalifa; Nguyen Vu Hieu Trung; Md Sazzad Hossain
DOI: 10.1504/IJSOM.2022.126979
338-358Demographics impact on management capabilities through the lens of transactional and transformational leadership
Abdul Nazer Shah; Naveed Saif; Muhammad Tahir Khan; Irfan Ullah Khan
DOI: 10.1504/IJSOM.2022.126986
359-377Investigating the readiness to use enterprise social media in employee recruitment (a case study of automotive industries)
Hedieh Shakeri; Mohammad Khalilzadeh; Ashkan Hafezalkotob; Seyed Ahmad Yazdian
DOI: 10.1504/IJSOM.2022.126983
378-400Effect of uncertainty in demand and production for manufacturing industries during COVID-19
Renu Sharma; Anubhav Pratap Singh; Ritu Arora; Anand Chauhan
DOI: 10.1504/IJSOM.2022.126982
401-420The work-life balance and job satisfaction
Álvaro Dias; Carolina Feixeira; Leandro Pereira; Renato Lopes da Costa; Rui Gonçalves
DOI: 10.1504/IJSOM.2022.126981