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International Journal of Services and Operations Management
Published issues
2022 Vol.42 No.1
International Journal of Services and Operations Management
2022 Vol.42 No.1
Pages
Title and author(s)
1-31
The effects of total quality management practices on sustainable performance: perspective from Malaysia
Kit Yeng Sin; Muhammad Shahar Jusoh; Choon Ling Sim
DOI
:
10.1504/IJSOM.2022.123067
Free access
32-51
Effect of customer satisfaction, costs, knowledge and awareness, infrastructure and service quality on e-commerce success
Niloofar Saadat; Nosratoollah Shadnoush; Ehsaneh Nejad Mohammad Nameghi
DOI
:
10.1504/IJSOM.2022.123094
Free access
52-74
Exploring the impact of orientations on hospital-supplier collaboration: an empirical study
Santanu Mandal; Sreejith Nair; Arjun Sreedhar; Uthra Vijeshwari
DOI
:
10.1504/IJSOM.2022.123064
Free access
75-102
Analysis of a multi-echelon supply chain network with Erlang replenishments, (
s
,
S
) inventory policies, lost sales and Poisson external demand
Despoina D. Ntio; Michael I. Vidalis; Stylianos I. Koukoumialos; Alexandros C. Diamantidis
DOI
:
10.1504/IJSOM.2022.123066
Free access
103-128
Competing value framework model of organisational culture and job performance: an examination of the mediating role of HPHR practices
Ali Zeb; Nor Hazana Abdullah; Khawar Hussain; Misnah
DOI
:
10.1504/IJSOM.2022.123069
Free access
129-150
Medical supplies lot-sizing with supplier selection in Thailand healthcare supply chain sector
Rachanida Rod-iw; Thanakorn Naenna
DOI
:
10.1504/IJSOM.2022.123103
Free access
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