International Journal of Services and Operations Management (IJSOM) Inderscience Publishers - linking academia, business and industry through research

International Journal of Services and Operations Management

Special Issue on: Economics and Business Engineering

Guest Editors: Dr. Hatem Masri and Prof. Fouad Ben Abdelaziz

Pages	Title and author(s)
423-441	Do IT integration and decision-making integration influence service operation performance? Empirical evidence from electrical and electronics distribution firms Cheng Ling Tan; Wei Lip Tan; Sook Fern Yeo DOI: 10.1504/IJSOM.2019.101577
442-467	Green supply chain performance evaluation model for automotive manufacturing industries by using eco-balanced scorecard S. Amaladhasan; P. Parthiban; R. Dhanalakshmi DOI: 10.1504/IJSOM.2019.101579
468-493	An efficient supplier selection model for hospital pharmacy through fuzzy AHP and fuzzy TOPSIS P. Manivel; Rajesh Ranganathan DOI: 10.1504/IJSOM.2019.101588
494-511	A multi-objective genetic algorithm to solve a single machine scheduling problem with setup-times Youssef Harrath; Amine Mahjoub; Jihene Kaabi DOI: 10.1504/IJSOM.2019.101589
512-528	An empirical study of the performance of Canadian-owned chains of retail stores Pawoumodom M. Takouda; Mohamed Dia DOI: 10.1504/IJSOM.2019.101578
529-544	A hyper-heuristic framework for solving the delivery problem with time windows Hiba Yahyaoui; Saoussen Krichen; Abdelkader Dekdouk DOI: 10.1504/IJSOM.2019.101580
545-562	Business process reengineering impact on SMEs operations: evidences from GCC region Waleed A. Aziz DOI: 10.1504/IJSOM.2019.101590