International Journal of Services and Operations Management (IJSOM)

International Journal of Services and Operations Management

2019 Vol.33 No.4

Special Issue on: Economics and Business Engineering

Guest Editors: Dr. Hatem Masri and Prof. Fouad Ben Abdelaziz


Pages Title and author(s)
423-441Do IT integration and decision-making integration influence service operation performance? Empirical evidence from electrical and electronics distribution firms
Cheng Ling Tan; Wei Lip Tan; Sook Fern Yeo
DOI: 10.1504/IJSOM.2019.101577
442-467Green supply chain performance evaluation model for automotive manufacturing industries by using eco-balanced scorecard
S. Amaladhasan; P. Parthiban; R. Dhanalakshmi
DOI: 10.1504/IJSOM.2019.101579
468-493An efficient supplier selection model for hospital pharmacy through fuzzy AHP and fuzzy TOPSIS
P. Manivel; Rajesh Ranganathan
DOI: 10.1504/IJSOM.2019.101588
494-511A multi-objective genetic algorithm to solve a single machine scheduling problem with setup-times
Youssef Harrath; Amine Mahjoub; Jihene Kaabi
DOI: 10.1504/IJSOM.2019.101589
512-528An empirical study of the performance of Canadian-owned chains of retail stores
Pawoumodom M. Takouda; Mohamed Dia
DOI: 10.1504/IJSOM.2019.101578
529-544A hyper-heuristic framework for solving the delivery problem with time windows
Hiba Yahyaoui; Saoussen Krichen; Abdelkader Dekdouk
DOI: 10.1504/IJSOM.2019.101580
545-562Business process reengineering impact on SMEs operations: evidences from GCC region
Waleed A. Aziz
DOI: 10.1504/IJSOM.2019.101590