International Journal of Services and Operations Management (IJSOM)

International Journal of Services and Operations Management

2025 Vol.52 No.4


Pages Title and author(s)
423-436Financial development, country governance and economic growth: evidence from BRICS economies
Byomakesh Debeta; Sangita Dutta Gupta; Mafruza Sultana
DOI: 10.1504/IJSOM.2025.150656
437-456Cultivating productivity among women employees: the dynamic role of psychological well-being, emotional exhaustion, and conflict management
C. Divyakala; A. Vasumathi
DOI: 10.1504/IJSOM.2025.150650
457-483The impact of organisational agility on achieving high performance in Jordanian public shareholding industrial companies
Murad Salih Musallam Alkhalafat; Wan Nur Syahida Binti Wan Ismail; Wan Zanani Binti Wan Abdullah; Nur Haiza Muhammad Zawawi
DOI: 10.1504/IJSOM.2025.150658
484-502Women leadership styles on manufacturing industry employees' job performance: evidence from Sarawak, Malaysia
Pan Wen Ting; May Chiun Lo; Abang Azlan Mohamad; Jun Zhou Thong
DOI: 10.1504/IJSOM.2025.150654
503-529Integration of lean thinking and service quality in the healthcare sector
Berhanu Tolosa; Daniel Kitaw; Kassu Jilcha; Sisay Sirgu
DOI: 10.1504/IJSOM.2025.150651
530-548Staff records management practices by registry staff: influence of institutional factors in Kaduna State University, Kaduna, Nigeria
Ismaila Adamu; Hardik Bhadeshiya; Sahabi Muhammad Kabir
DOI: 10.1504/IJSOM.2025.150653
549-570Unveiling the drivers of customer satisfaction and loyalty in cinema theatres: integrating sufficiency and necessity perspectives
Jaime Dagostim Picolo; Gérson Tontini; Giancarlo Gomes
DOI: 10.1504/IJSOM.2025.150652

 

Return to top