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International Journal of Services and Operations Management
Published issues
2006 Vol.2 No.1
International Journal of Services and Operations Management
2006 Vol.2 No.1
Pages
Title and author(s)
1-21
Framework for designing and controlling a multicellular flexible manufacturing system
Riccardo Manzini, Alessandro Persona, Alberto Regattieri
DOI
:
10.1504/IJSOM.2006.009031
22-41
Managing customer satisfaction through efficient listening tools: an evaluation of best practice in four world-class companies
S. Maguire, S.C.L. Koh, C. Huang
DOI
:
10.1504/IJSOM.2006.009026
42-59
A development of business agility enterprise model for competitive advantage: theory and practice
Harry W.T. So, Angappa Gunasekaran, Walter W.C. Chung
DOI
:
10.1504/IJSOM.2006.009027
60-77
IT adoption and manufacturing performance in Kuwaiti industrial corporations
M. Tawfik Mady, Omar Khalil
DOI
:
10.1504/IJSOM.2006.009028
78-94
Web-enabled integration of the voice-of-customer for continuous improvement and product development
N. Gunasekaran, V. P. Arunachalam, A. Vinu Selva Kumar
DOI
:
10.1504/IJSOM.2006.009029
95-108
Optimal single period order size under uncertain demand incorporating freight costs
P. L. Abad
DOI
:
10.1504/IJSOM.2006.009030
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