
International Journal of Services and Operations Management
2011 Vol.8 No.3
Special Issue on Emerging Issues in Services and Operations for Global Businesses
Guest Editor: Dr. Paul Hong
Pages | Title and author(s) |
260-282 | Insights into integration for supply chain redesign in service and product-focused firmsDavid D. Dobrzykowski, Oanh T. Tran, Paul Hong DOI: 10.1504/IJSOM.2011.038972 |
283-304 | Green Supply Chain Management orientation and firm performance: evidence from South KoreaJin Hwan Kim, Sunhee Youn, James Jungbae Roh DOI: 10.1504/IJSOM.2011.038973 |
305-321 | Self-Service Technologies (SSTs): determinants of adoption and its post-usage outcomes from a focal company perspectiveMark Yang, Ki-hyun Park DOI: 10.1504/IJSOM.2011.038974 |
322-334 | Classification of mass customisation: a Socio-Technical System perspectiveY. Park, A.Y. Nahm DOI: 10.1504/IJSOM.2011.038975 |
335-346 | Effective implementation of Communities of Practices (CoPs) in a knowledge habitat: a case study of Samsung ElectronicsGyewan Moon, Chungshin Park, Dong K. Yoo, Sukbong Choi DOI: 10.1504/IJSOM.2011.038976 |
347-364 | High-speed surface transportation corridor: a conceptual frameworkUdayan Nandkeolyar, Oanh T. Tran, Woosang Hwang DOI: 10.1504/IJSOM.2011.038977 |
365-389 | Total Quality Management implementation in Research and Development organisations: a comparative study of South Korea and TaiwanSoon W. Hong, Cheng-Li Huang DOI: 10.1504/IJSOM.2011.038978 |
390-403 | Process architecture impact: a comparative study of two glass industriesJunichi Tomita, YoungWon Park, Paul Hong DOI: 10.1504/IJSOM.2011.038979 |