International Journal of Services and Operations Management (IJSOM)

International Journal of Services and Operations Management

2011 Vol.8 No.3

Special Issue on Emerging Issues in Services and Operations for Global Businesses

Guest Editor: Dr. Paul Hong


Pages Title and author(s)
260-282Insights into integration for supply chain redesign in service and product-focused firms
David D. Dobrzykowski, Oanh T. Tran, Paul Hong
DOI: 10.1504/IJSOM.2011.038972
283-304Green Supply Chain Management orientation and firm performance: evidence from South Korea
Jin Hwan Kim, Sunhee Youn, James Jungbae Roh
DOI: 10.1504/IJSOM.2011.038973
305-321Self-Service Technologies (SSTs): determinants of adoption and its post-usage outcomes from a focal company perspective
Mark Yang, Ki-hyun Park
DOI: 10.1504/IJSOM.2011.038974
322-334Classification of mass customisation: a Socio-Technical System perspective
Y. Park, A.Y. Nahm
DOI: 10.1504/IJSOM.2011.038975
335-346Effective implementation of Communities of Practices (CoPs) in a knowledge habitat: a case study of Samsung Electronics
Gyewan Moon, Chungshin Park, Dong K. Yoo, Sukbong Choi
DOI: 10.1504/IJSOM.2011.038976
347-364High-speed surface transportation corridor: a conceptual framework
Udayan Nandkeolyar, Oanh T. Tran, Woosang Hwang
DOI: 10.1504/IJSOM.2011.038977
365-389Total Quality Management implementation in Research and Development organisations: a comparative study of South Korea and Taiwan
Soon W. Hong, Cheng-Li Huang
DOI: 10.1504/IJSOM.2011.038978
390-403Process architecture impact: a comparative study of two glass industries
Junichi Tomita, YoungWon Park, Paul Hong
DOI: 10.1504/IJSOM.2011.038979