International Journal of Services and Operations Management (IJSOM)

International Journal of Services and Operations Management

2025 Vol.51 No.1


Pages Title and author(s)
1-19A performance measurement model in risk environment: a decision-making framework
Arezoo Azarshab; Soroush Avakh Darestani; Rana Imannezhad; Eyob Mulat-weldemeskel
DOI: 10.1504/IJSOM.2025.146179
20-38The effect of worker's impression of executing green supply chain management network on hotels performance: perspective of developing country
Muneeb Ul Hassan; Minhaj Ikram; Javaria Ismail; Waqar Ahmed
DOI: 10.1504/IJSOM.2025.146177
39-56The effects of internet banking service quality on customer satisfaction in Nepal
Gunja Kumari Sah
DOI: 10.1504/IJSOM.2025.146183
57-81Optimising truck service logistics with an intelligence-based spatial movement information system: a usability review and QFD approach
Batara Parada Siahaan; Togar Mangihut Simatupang; Liane Okdinawati; Michael Binsar Tua Sinaga; Kevin Yoyada Tambunan; Arijona Purba
DOI: 10.1504/IJSOM.2025.146181
82-103Entrepreneurial intention on students' academic performance through institutional culture and personality traits - a review
Smita Panda; A. Vasumathi
DOI: 10.1504/IJSOM.2025.146178
104-119Behaviour of outpatient and inpatient toward health payment: the case of Mekong Delta (Vietnam)
Tu Van Binh
DOI: 10.1504/IJSOM.2025.146189
120-137Exploring the internal supply chain management practices of tertiary institutions in Ghana: evidence from Bolgatanga Technical University
Oswald Atiga; Bright Junior Tanzubil
DOI: 10.1504/IJSOM.2025.146180