International Journal of Services and Operations Management (IJSOM)

International Journal of Services and Operations Management

2019 Vol.33 No.1

Pages Title and author(s)
1-25Mergers and acquisitions strategic fit in Middle Eastern banking: an NDEA approach
Peter Wanke; Md. Abul Kalam Azad; Henrique Correa
DOI: 10.1504/IJSOM.2019.099652
26-48Taxonomies of airline scheduling strategies: cross-regional worldwide analysis
Saleh Fahed Saleh Alkhatib; Yazan Khalid Abed-Allah Migdadi
DOI: 10.1504/IJSOM.2019.099653
49-68An integrated conceptual model for achieving global quality service in healthcare establishments
D. Gopi; A. Pal Pandi; P.V. Rajendra Sethupathi; K.P. Paranitharan; D. Jeyathilagar
DOI: 10.1504/IJSOM.2019.099654
69-86Reducing rejections using Six Sigma: a case from Indian automobile component manufacturing industry
Mohit Kaushik; Gaurav Chauhan; K. Mathiyazhagan; Ravindra Ojha; Mayank Kumar
DOI: 10.1504/IJSOM.2019.099655
87-112A comparative study of the determinants of business and leisure travellers' satisfaction and dissatisfaction
Xun Xu; Yibai Li; Allan Cheng Chieh Lu
DOI: 10.1504/IJSOM.2019.099656
113-133Pre and post implementation of integrated health system: a case study of leading gulf country
Habib Ullah Khan; Diaa Eldin ELSaied
DOI: 10.1504/IJSOM.2019.099657