International Journal of Services and Operations Management (IJSOM)

International Journal of Services and Operations Management

2013 Vol.16 No.2

Pages Title and author(s)
145-173Effect of supply chain management practices on supply chain profitability: an empirical investigation using structural equation modelling in Indian retail sector
Shradha Gawankar; Sachin S. Kamble; Rakesh Verma
DOI: 10.1504/IJSOM.2013.056164
174-204Modularity and customisation in LSPs' service strategies
Mervi Rajahonka; Anu Bask; Mervi Lipponen
DOI: 10.1504/IJSOM.2013.056165
205-224Ranking organisational units with a human capital management approach using fuzzy TOPSIS: a case study
Mohammad Mehdi Tavakoli; Ali Nasr Esfahani; Hadi Shirouyehzad
DOI: 10.1504/IJSOM.2013.056143
225-239Performance evaluation of HESA laboratory units: an integrated DEA-BSC approach
S. Mohammad Arabzad; Ahmad Kamali; Badia Naji; Mohammad Mehdi Tavakoli
DOI: 10.1504/IJSOM.2013.056166
240-261Evaluating the effect of machine and routing flexibility on flexible manufacturing system performance
Ajay Singholi; Mohammed Ali; Chitra Sharma
DOI: 10.1504/IJSOM.2013.056144
262-288Time variability analysis in multi-production value stream
Ahmad Ebrahimi Taleghani; Seyed Mohammad Seyedhosseini; Seyed Mohammad Ghoreyshi
DOI: 10.1504/IJSOM.2013.056145