International Journal of Services and Operations Management (IJSOM)

International Journal of Services and Operations Management

2014 Vol.19 No.1


Pages Title and author(s)
1-28Quality management practices: an international perspective
Mohamed A. Youssef; Eyad M. Youssef; Farouk Saleh
DOI: 10.1504/IJSOM.2014.064032
29-48Financial state of affairs for NCAA sports: a case for intangible strategic assets?
Amber A. Smith; David P. Synowka
DOI: 10.1504/IJSOM.2014.064033
49-82FLE adaptability in high contact and high customisable services: theoretical underpinnings and conceptual model
Michael Sony; Nandakumar Mekoth
DOI: 10.1504/IJSOM.2014.064034
83-102Integration of Monte Carlo simulation and chi-square automatic interaction detector algorithm for modelling and estimation of conventional power plant construction volumes
Ali Azadeh; Monireh Jalili; Mohammad Abdollahi
DOI: 10.1504/IJSOM.2014.064035
103-135The effect of benchmarking procurement plan and after sales services on suppliers sales success in western region of Kingdom of Saudi Arabia
Sulieman Ibraheem Shelash Al-Hawary; Bahaà Abdul-Hafez Attallah Al-Nady
DOI: 10.1504/IJSOM.2014.064036

 

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