
International Journal of Services and Operations Management
2014 Vol.19 No.1
Pages | Title and author(s) |
1-28 | Quality management practices: an international perspectiveMohamed A. Youssef; Eyad M. Youssef; Farouk Saleh DOI: 10.1504/IJSOM.2014.064032 |
29-48 | Financial state of affairs for NCAA sports: a case for intangible strategic assets?Amber A. Smith; David P. Synowka DOI: 10.1504/IJSOM.2014.064033 |
49-82 | FLE adaptability in high contact and high customisable services: theoretical underpinnings and conceptual modelMichael Sony; Nandakumar Mekoth DOI: 10.1504/IJSOM.2014.064034 |
83-102 | Integration of Monte Carlo simulation and chi-square automatic interaction detector algorithm for modelling and estimation of conventional power plant construction volumesAli Azadeh; Monireh Jalili; Mohammad Abdollahi DOI: 10.1504/IJSOM.2014.064035 |
103-135 | The effect of benchmarking procurement plan and after sales services on suppliers sales success in western region of Kingdom of Saudi ArabiaSulieman Ibraheem Shelash Al-Hawary; Bahaà Abdul-Hafez Attallah Al-Nady DOI: 10.1504/IJSOM.2014.064036 |