International Journal of Services and Operations Management (IJSOM)

International Journal of Services and Operations Management

2011 Vol.9 No.2


Pages Title and author(s)
141-161Service operations management: case studies of architectural firms' commitment to quality assurance
Alan D. Smith, O. Felix Offodile
DOI: 10.1504/IJSOM.2011.040705
162-182Integrated planning in a multi-site procurement, production and distribution system under rolling schedule
Atul P. Kanyalkar, Gajendra K. Adil
DOI: 10.1504/IJSOM.2011.040706
183-201An empirical analysis on the impact of risk on customer loyalty in electronic commerce
Ramakrishnan Ramanathan
DOI: 10.1504/IJSOM.2011.040707
202-226An intelligent hybrid model for the integrated design of cellular manufacturing systems
K.S. Sangwan, Rambabu Kodali
DOI: 10.1504/IJSOM.2011.040708
227-244Identification of arenas unconquered by agile manufacturing researches and practices through a literature survey
C.G. Sreenivasa, S.R. Devadasan
DOI: 10.1504/IJSOM.2011.040709
245-258Evaluation of green supply chain management practices in the Malaysian automotive industry
Ezutah Udoncy Olugu, Kuan Yew Wong
DOI: 10.1504/IJSOM.2011.040710

 

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