International Journal of Services and Operations Management (IJSOM)

International Journal of Services and Operations Management

2022 Vol.43 No.4


Pages Title and author(s)
421-439The drivers of success in new-service development: rough set theory approach
Mahmoud Dehghan Nayeri; Moein Khazaei; Dania Abdolahbeigi
DOI: 10.1504/IJSOM.2022.127465
440-459E-government use and rebuilding trust: satisfaction with e-services as a mediator
Sahem Nawafleh; Alaa Ahmad Al-Salaiti
DOI: 10.1504/IJSOM.2022.127462
460-484Development of loyalty through innovation perceived in services
Djalma Silva Guimaraes Junior; Fagner José Coutinho de Melo; André Philippi Gonzaga de Albuquerque; Eryka Fernanda Miranda Sobral
DOI: 10.1504/IJSOM.2022.127463
485-509A small service enterprise: system dynamics study
Virupaxi Bagodi
DOI: 10.1504/IJSOM.2022.127461
510-530Exploring the direct and mediating effect of transformational leadership on employee commitment
Álvaro Dias; Veronica Silva; Leandro Pereira; Renato Lopes da Costa; Rui Gonçalves
DOI: 10.1504/IJSOM.2022.127464
531-549Optimisation of a fuzzy inventory model with seasonal demand rate in two different markets
Neelanjana Rajput; R.K. Pandey; Anand Chauhan
DOI: 10.1504/IJSOM.2022.127466
550-561Designing an optimal plant layout: a case of the plastic moulding company
Hokey Min; Seong-Jong Joo
DOI: 10.1504/IJSOM.2022.127467