International Journal of Services and Operations Management (IJSOM)

International Journal of Services and Operations Management

2020 Vol.36 No.2


Pages Title and author(s)
131-160Game theoretical approach to price a product under two-echelon supply chain containing e-tail selling channel
Hamed Jafari; Seyed Reza Hejazi; Morteza Rasti-Barzoki
DOI: 10.1504/IJSOM.2020.107206
161-188Service operations in public sector agencies: evidence from NCDMV
James B. Martin; Joyendu Bhadury; Kwasi Amoako-Gyampah; Steve Bert; Eugene Murray
DOI: 10.1504/IJSOM.2020.107207
189-203Modelling and optimisation of facility layout problem using firefly algorithm
Ferdous Sarwar; Noman H. Chowdhury; Syed Helal Uddin
DOI: 10.1504/IJSOM.2020.107209
204-227Socio-demographic characteristics and the level of importance that consumers attach to services offered in the passenger airline industry
Philemon Oyewole
DOI: 10.1504/IJSOM.2020.107208
228-246Operational capabilities, performance, and strategic alignment in Brazilian micro and small enterprises
Fernando Luiz Emerenciano Viana; Roger Augusto Luna
DOI: 10.1504/IJSOM.2020.107210
247-270Explore and evaluate organisational culture aspects that affect lean implementation within manufacturing SMEs: the case of Saudi Arabia
Abdullah A. Alkhoraif; Patrick McLaughlin
DOI: 10.1504/IJSOM.2020.107211

 

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