International Journal of Services and Operations Management (IJSOM)

International Journal of Services and Operations Management

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2024 Vol.48 No.1


Pages Title and author(s)
1-25Development of a goal programming model based on fuzzy QFD and ANP for supplier selecting and order allocation
Mohammad Javad Ershadi; Milad Tavakolian; Amir Azizi
DOI: 10.1504/IJSOM.2024.138593
26-61Leanness level: analysis and systematic literature review
Julio Cesar Melo; Fernando Bernardi de Souza; Joao Victor Rojas Luiz; Octaviano Rojas Luiz; Renato de Campos
DOI: 10.1504/IJSOM.2024.138591
62-79Analysing the role of Industry 4.0 in sustainable lean manufacturing
Naveen Anand Daniel; Anchal Pathak; Praveen Ravichandran; S.V. Adith; Nirbhay Kumar
DOI: 10.1504/IJSOM.2024.138592
80-98Assessment of customer expectations and perception in fast-casual restaurants
Adi Alić; Merima Činjarević; Hana Džudža
DOI: 10.1504/IJSOM.2024.138590
99-112How the green supply chain can transform the economic prosperity
Muhammad Saeed Shahbaz; Zahoor Ur Rehman; Hassan Raza; Raja Zuraidah Raja Mohd Rasi
DOI: 10.1504/IJSOM.2024.138594
113-135Inventory holding of firms during the COVID-19 pandemic: a data-driven analysis of the manufacturing industry
Pushpesh Pant; Hari Vishal; S.P. Sarmah
DOI: 10.1504/IJSOM.2024.138595
136-154New product development in the fast fashion industry: a case study in Vietnam
Duong Quang Hao; Ngoc-Hien Do; Duc Duy Nguyen
DOI: 10.1504/IJSOM.2024.138601

Open Access Article