International Journal of Services and Operations Management (IJSOM) Inderscience Publishers - linking academia, business and industry through research

International Journal of Services and Operations Management

Pages	Title and author(s)
293-316	Lean operations and competitive advantage in the pharmaceutical industry Abdel-Aziz Ahmad Sharabati DOI: 10.1504/IJSOM.2023.129463
317-354	Challenges of applying the contract integrated project delivery method in construction industry projects based on the knowledge-intensive service Mohammadjavad Nasiri Jahroudi; Mehdi Nani; Ebrahim Safa; Ehsan Sadeh DOI: 10.1504/IJSOM.2023.129461
355-367	The influence of branding and communication on the perception of value: a study from the perspective of medical tourism services Bruno Barbosa Sousa; Gisela Maria Alves DOI: 10.1504/IJSOM.2023.129488
368-389	Robustness in production systems – findings from a systematic literature review Christian Stockmann; Herwig Winkler DOI: 10.1504/IJSOM.2023.129462
390-407	The influence of DevOps practices in ITSM processes João Faustino; Rúben Pereira; Miguel Mira da Silva DOI: 10.1504/IJSOM.2023.129464
408-425	Model for spotting and eliminating non-value adding activities: a theoretical foundation for applying lean strategies in conventional manufacturing engineering organisations D. Ramesh Kumar; S.R. Devadasan; D. Elangovan DOI: 10.1504/IJSOM.2023.129466
426-441	Realising leadership in Indian market by Deming awarded original equipment manufacturing industry through TQM Pardeep Gupta; Ankesh Mittal DOI: 10.1504/IJSOM.2023.129465