
International Journal of Services and Operations Management
2005 Vol.1 No.3
Pages | Title and author(s) |
203-219 | Service quality and business ethicsSunil Babbar DOI: 10.1504/IJSOM.2005.006574 |
220-238 | Using a viable system model as a diagnostic tool for small-sized companiesSaud G. Al-Mutairi, Neil D. Burns, Chris J. Backhouse DOI: 10.1504/IJSOM.2005.006575 |
239-256 | Methodological pluralism in case study research: an analysis of contemporary operations management and logistics researchLotta Hakkinen, Olli-Pekka Hilmola DOI: 10.1504/IJSOM.2005.006576 |
257-267 | The application of ABC analysis in production and logistics: an explanation for the apparent contradictionS. Viswanathan, Rohit Bhatnagar DOI: 10.1504/IJSOM.2005.006577 |
268-282 | The evolution of build-to-order supply chain and its implications with selected case studiesYunus Kathawala, Andreas Wilgen DOI: 10.1504/IJSOM.2005.006578 |
283-304 | Project management characteristics associated with Bloom's taxonomy of learning objectivesAlan D. Smith, Dean R. Manna, John C. Turchek, Daniel R. Rota DOI: 10.1504/IJSOM.2005.006579 |