International Journal of Services and Operations Management (IJSOM)

International Journal of Services and Operations Management

2021 Vol.39 No.3

Pages Title and author(s)
301-315A case of 55 years of servitisation in the frozen concentrated orange juice industry
Silvio R.I. Pires; João Batista De Camargo Junior; Pedro Domingos Antoniolli
DOI: 10.1504/IJSOM.2021.116102
316-336Big data project management by agile approach: in the case of the Seoul Metropolitan City Owl Bus
Sung Hyun Kim; Chang Ik Song; Kyung Hoon Yang
DOI: 10.1504/IJSOM.2021.116103
337-361A decision problem for bank branch site selection: a GIS mapping perspective with maximal covering location problem: a case study of Isfahan, Iran
Zahra Namazian; Emad Roghanian
DOI: 10.1504/IJSOM.2021.116106
362-376Horizontal collaboration in oligopoly supply chain
Sonu Rajak; P. Parthiban; R. Dhanalakshmi
DOI: 10.1504/IJSOM.2021.116115
377-398Nursing service planning for the satisfaction of patients: models and algorithms
Seyed Sirvan Sharifi; Mahdi Yousefi Nejad Attari; Ali Ebadi Torkayesh; Ensiyeh Neishabouri Jami
DOI: 10.1504/IJSOM.2021.116105
399-414Value stream mapping, a tool for optimum implementation of systemic lean intervention: a case study of a livestock commercial farm in Nigeria
Daniel E. Ufua; Ayodotun Stephen Ibidunni; Mosunmola Olufunmi Akinbode; Chinyerem Grace Adeniji; Busola Elizabeth Kehinde
DOI: 10.1504/IJSOM.2021.116123
415-437Sustainable product development of tablet device using environmental conscious QFD - weighted decision matrix evaluation: a case study
K.J. Manjunatheshwara; S. Vinodh
DOI: 10.1504/IJSOM.2021.116104
438-450New realities in services: challenges and opportunities
Pratap Chandra Mandal
DOI: 10.1504/IJSOM.2021.116101