International Journal of Services and Operations Management (IJSOM)

International Journal of Services and Operations Management

2025 Vol.51 No.4


Pages Title and author(s)
405-423Creativity drivers for Six Sigma project success
Tim Baker; Xun Xu; Lizao Zhang; Phillip W. Witt
DOI: 10.1504/IJSOM.2025.147835
424-448Incorporating decision-making styles to predict driver-injury severity in road accidents in a large metropolitan area: a machine-learning-based approach
Ali Ghazizadeh; Mojtaba Hamid; Mahdi Hamid; Mohammad Mahdi Nasiri
DOI: 10.1504/IJSOM.2025.147821
449-470Risk management applied to budgetary planning in the public administration: an operations management approach
Poliana Aparecida Ferreira Abreu; Ualison Rébula de Oliveira; Vicente Aprigliano Fernandes
DOI: 10.1504/IJSOM.2025.147820
471-485Linking the information technology with performance management in Moroccan companies: a qualitative study
Mohamed Alami
DOI: 10.1504/IJSOM.2025.147823
486-507The impact of globalisation, digitalisation and COVID-19 on the development of new services in the Jordanian banking sector from the perspective of concerned bank employees
Khleef A. Alkhawaldeh
DOI: 10.1504/IJSOM.2025.147824
508-527Optimal location and allocation of vaccination outreach centres
Oladunni S. Okunade; Abiodun Osifowokan; Adepeju A. Opaleye
DOI: 10.1504/IJSOM.2025.147828
528-539Simulating the conditions of variability for service system - a case of automobile service centre
Rishu Sharma
DOI: 10.1504/IJSOM.2025.147825