International Journal of Services and Operations Management (IJSOM)

International Journal of Services and Operations Management

2024 Vol.48 No.4


Pages Title and author(s)
445-461Supplier integration and firm performance: a multiple case study of American manufacturing and services firms
Nikhat Afshan; Jaideep Motwani
DOI: 10.1504/IJSOM.2024.140420
462-480Can food delivery robots become a new norm in India? A study of online food delivery services
Anuja Agarwal; Akriti Mittal
DOI: 10.1504/IJSOM.2024.140424
481-510Challenges and opportunities in a lean automation model implementation: characterising micro, small and medium-sized enterprises of developing countries
Daniel Alexandre Morelli; Pedro Henrique Ribeiro Botene; Gabriella Carlucci Tavares Colombo; Giovana Catussi Paschoalotto; Paulo Sergio de Arruda Ignacio; Anibal Tavares de Azevedo; Antônio Carlos Pacagnella Júnior; Alessandro Lucas da Silva
DOI: 10.1504/IJSOM.2024.140421
511-542How to control vendor service to avoid fraud in insurance sector
Filipa Morais; Leandro Pereira; Álvaro Dias; Rui Gonçalves; Renato Lopes da Costa
DOI: 10.1504/IJSOM.2024.140426
543-557Inventory optimality approach in replenishment and distribution a model in selected cement manufacturing firms in Lagos state
Adedugba Adebayo; Ogunnaike Olaleke; Kehinde Busola; Oke Gbenga
DOI: 10.1504/IJSOM.2024.140425
558-575The decision to retain or divest of share ownership: a case study using SWOT, CBA, financial considerations, and future projection in a logistics business in Indonesia
Effnu Subiyanto
DOI: 10.1504/IJSOM.2024.140422
576-601Simulation analysis and development of priority dispatching rules for a partial flexible job shop
S. Sudeesh; K. Rameshkumar; S.P. Anbuudayasankar; M. Thenarasu
DOI: 10.1504/IJSOM.2024.140423