
International Journal of Services and Operations Management
2012 Vol.11 No.4
| Pages | Title and author(s) |
| 359-384 | Influence of learning design for implementation of knowledge management solutionS. Nagarajan; K. Ganesh; A.T. Resmi; Manoj K. Jha; Päivi Iskanius DOI: 10.1504/IJSOM.2012.046075 |
| 385-406 | Lean implementation in non-repetitive companies: a survey and analysisAlberto Portioli-Staudacher; Marco Tantardini DOI: 10.1504/IJSOM.2012.046076 |
| 407-427 | An implementation strategy for collaboration in supply chain: an investigation and suggestionsGopal Kumar; R.N. Banerjee DOI: 10.1504/IJSOM.2012.046077 |
| 428-448 | Identifying the effective banking service delivery process design strategy in developing economies (the case of Jordan)Yazan Khalid Abed-Allah Migdadi DOI: 10.1504/IJSOM.2012.046078 |
| 449-480 | Investigation of supply chain flexibility using a forced field analysis a case studyDileep More; A. Subash Babu DOI: 10.1504/IJSOM.2012.046079 |
| 481-500 | Management of product change projects: a supply chain perspectiveMichael Slamanig; Herwig Winkler DOI: 10.1504/IJSOM.2012.046080 |