International Journal of Services and Operations Management (IJSOM) Inderscience Publishers - linking academia, business and industry through research

International Journal of Services and Operations Management

Pages	Title and author(s)
255-273	Using GIS for evaluating retail centres location at Jeddah City Abdulkader A. Murad DOI: 10.1504/IJSOM.2011.042921
274-293	Measurement of service quality in banks: a comparative study between public and private banks in India Sachin S. Kamble, Sudheer M. Dhume, Rakesh D. Raut, Ranjan Chaudhuri DOI: 10.1504/IJSOM.2011.042922
294-315	A comparison of competing structural models in call centres: prospects for value creation Ayham Jaaron, Chris Backhouse DOI: 10.1504/IJSOM.2011.042923
316-327	Two-warehouse inventory model for deteriorating items: a study with shortages under inflation and time value of money Soumendra Kumar Patra DOI: 10.1504/IJSOM.2011.042924
328-347	Interrelating operational and financial performance measurements in a multiproduct inventory system Margarita Protopappa-Sieke, Ralf W. Seifert DOI: 10.1504/IJSOM.2011.042925
348-377	Designing and pre-testing a questionnaire for two-wheeler services Virupaxi Bagodi, Biswajit Mahanty DOI: 10.1504/IJSOM.2011.042926