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International Journal of Services and Operations Management
Published issues
2016 Vol.25 No.1
International Journal of Services and Operations Management
2016 Vol.25 No.1
Pages
Title and author(s)
1-20
Throughput accounting: an overview and framework
Shilpa Parkhi; Madhusudhan Tamraparni; Lavesh Punjabi
DOI
:
10.1504/IJSOM.2016.078068
21-47
Effects of managers' communication and satisfaction on their perceived importance of value chain sustainability
Bowon Kim; Sunghak Kim
DOI
:
10.1504/IJSOM.2016.078069
48-64
Redefining service quality scale with customer experience quality scale: a critical review
Atul Gupta
DOI
:
10.1504/IJSOM.2016.078070
65-79
Sustainable humanitarian operations: closed-loop supply chain
Daria Battini; Umberto Peretti; Alessandro Persona; Fabio Sgarbossa
DOI
:
10.1504/IJSOM.2016.078067
80-98
Impact of reverse logistics on apparel industry
Rohit Kumar Singh; Padmanav Acharya; Divya Taneja
DOI
:
10.1504/IJSOM.2016.078071
99-119
Measurement of service quality of upstream and downstream supply chain
Juhi Kamakoty; Nagendra Sohani
DOI
:
10.1504/IJSOM.2016.078072
120-133
Prediction of Iran's renewable energy generation in the fifth development plan
S. Kamal Chaharsooghi; Mohsen Rezaei
DOI
:
10.1504/IJSOM.2016.078073
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