International Journal of Services and Operations Management (IJSOM)

International Journal of Services and Operations Management

2025 Vol.50 No.2


Pages Title and author(s)
149-169Exploring the moderating role of environmental uncertainty on the relationship between supply chain management and supply chain performance
Yuhainis Mohd Yusoff
DOI: 10.1504/IJSOM.2025.144478
170-196When 'more' is not 'enough' in restaurants: do the challenge demands and service recovery performance compel a negative influence of the service recovery system on customer justice perceptions?
S. Rao K.P. Abhishek; Pai P. Yogesh; Lakshminarayanan Sethumadhavan; Prabhu K.P. Nandana
DOI: 10.1504/IJSOM.2025.144479
197-218Pricing strategies of carbon emission allowances in the blockchain technology era
Xiaonan Zhang; Yi Qu; Xiubin Gu
DOI: 10.1504/IJSOM.2025.144482
219-245Development and validation of business excellence framework for Indian service MSMEs
P.M. Unnikrishnan; Jyoti Tikoria; Arun Kumar Agariya
DOI: 10.1504/IJSOM.2025.144480
246-266Assessing mobile wallet service quality using analytic hierarchy process and fuzzy evaluation method
Ashwarya Kapoor; Rajiv Sindwani; Manisha Goel
DOI: 10.1504/IJSOM.2025.144481
267-286Exploring the impact of educational services quality on student satisfaction
Byung-Hak Leem
DOI: 10.1504/IJSOM.2025.144483

 

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