International Journal of Services and Operations Management (IJSOM)

International Journal of Services and Operations Management

2022 Vol.43 No.2


Pages Title and author(s)
145-168Optimisation model for simultaneous delivery and pickup vehicle routing problem with time windows
Mst. Anjuman Ara; Md. Tanvir Ahmed; Nilufa Yeasmin
DOI: 10.1504/IJSOM.2020.10034336
169-187Effect of positive psychological capital on service quality management in higher education
Amal Farouk Soliman; Mohga AbdElRahman Badran
DOI: 10.1504/IJSOM.2020.10033999
188-202Maintaining sustainable production and service by mitigating impact Industry 4.0 factors in the petroleum and coal sector in Pakistan
Muhammad Usman Tariq
DOI: 10.1504/IJSOM.2020.10035522
203-226The impact of open service innovation on perceived service quality of customer in Sari Municipality
Aliraza Safarpour Soukhteh Kolaee; Rahman Ghaffari; Mohammad Mahdi Ahmadian Divkoti
DOI: 10.1504/IJSOM.2020.10035890
227-248VMI adoption in automotive industries: two different perspectives
Mohammad Juned; Jamal A. Farooquie
DOI: 10.1504/IJSOM.2020.10032647
249-268Technicians selection and allocation in field services using a hybrid approach
G. Jegan Jose; S. Prasanna Venkatesan; S. Kumanan
DOI: 10.1504/IJSOM.2020.10035392
269-286Comparison between the effects of educational programs and quality of working life on product quality
Razieh Sadeghee; Mohammad Khalilzadeh
DOI: 10.1504/IJSOM.2020.10035042

 

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