International Journal of Services and Operations Management (IJSOM)

International Journal of Services and Operations Management

2009 Vol.5 No.1


Pages Title and author(s)
1-13Enhancing retail services: an empirical investigation
Michael J. Dotson, Dinesh S. Dave
DOI: 10.1504/IJSOM.2009.021622
14-28Integrated quality management and sustainability for enhancing the competitiveness of tourism in Egypt
Mohammed I. Eraqi
DOI: 10.1504/IJSOM.2009.021623
29-65Supply chain flexibility: a state-of-the-art survey
Dileep More, A. Subash Babu
DOI: 10.1504/IJSOM.2009.021624
66-75Business process change and inadvertent mischarging
Malcolm Brady, Theodore Lynn, Paul Davis
DOI: 10.1504/IJSOM.2009.021625
76-93An improved metaheuristic approach for solving the machine loading problem in flexible manufacturing systems
Sandhyarani Biswas, S.S. Mahapatra
DOI: 10.1504/IJSOM.2009.021626
94-119The impact of market group culture on the appearance of post contractual opportunism in supply chain 'partnerships'
Susan B. Grant
DOI: 10.1504/IJSOM.2009.021627
120-133The residents' reactions to sustainable tourism development in the Red Sea coast of Egypt
Mohammed I. Eraqi
DOI: 10.1504/IJSOM.2009.021628

 

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